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Cox Enterprises · 20 hours ago

Sr Manager, Lot Operations - Manheim Maryland

Belcamp_MD

Full-time

Onsite

Senior Level, Lead/Staff

$98K/yr - $148K/yr

8+ years exp

Cox Automotive is a leading company in the vehicle operations domain, and they are seeking a Senior Manager for Lot Operations. This role involves managing all activities related to auction operations, including lot management, vehicle entry, and reconditioning processes.

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Growth Opportunities

No H1B

Responsibilities

Effectively manage all aspects of sale day operations, ensuring all vehicles are properly staged and efficiently run through auction lanes

Assist senior management in developing and executing operational business plans, analyzing operational expenses, and implementing procedures to improve efficiencies

Manage reconditioning flow, lot operations and vehicle entry functions and work with commercial departments to schedule and prepare vehicles for sale, ensure proper movements and locations of units

Direct activities of Vehicle Entry Check-in function to ensure vehicles are scanned and photographed as needed properly and in a timely manner

Manage and direct the documentation of Vehicle Condition Writing and Condition Report and/or computer data entry

Maintain positive customer relations and provide out-of-town customers with transportation to and from the Auction

Manage lot operations daily to ensure efficient operations prior to and after sale

Supervise and develop lot operations staff, their professional and technical knowledge by recruiting, selecting, orienting, training employees and by providing educational opportunities

Provide coaching and training for: lot drivers, lane leaders, lot coordinators, vehicle entry crew, inspectors, crew leaders etc

Provide feedback and coach employees, as necessary. Plan, monitor, evaluate job performance and conduct performance evaluations

Monitor lot damage, meet with leaders on a regular basis to review and resolve potential lot operation problems

Work with coordinators to ensure all vehicles are located, delivered to the lot, properly numbered and parked

Ensure all company assets used in operations are properly maintained and accounted for. Maintain/oversee maintenance of equipment including radios, PT scanners, service trucks, wreckers, fuel trucks/equipment, jump boxes, lot vans, golf carts, lift trucks, etc

Maintain staging & inventory areas and sale lanes to ensure operational efficiency

Develop and maintain effective schedules for employees

Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence

Assist with timely feedback to customer inquiries

Maintain operational requirements by initiating, coordinating, and enforcing production and control standards and procedures. Ensure all established costs, quality, and delivery commitments are met

Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement

Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect

Enforce all company policies and procedures related to employee and customer conduct

Partner with various market level support teams (i.e., Finance, HR, MFS, Recon, Safety, Security, Sales) to ensure effective and efficient operational processes that align with company objectives and strategies and high-quality customer service and support

Perform other duties as assigned by manager or supervisor

Qualification

Management experienceAutomotive industry experienceBachelor's degreeDecision-making skillsOrganizational skillsComputer knowledgeAS400 experienceCommunication skillsLeadership skills

Required

Bachelor's degree in a related discipline and 8 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years' experience in a related field; or 12 years' experience in a related field

3+ years' experience in management or leadership role

Experience in the automotive industry or auction business. Reconditioning and/or body shop experience preferred

Valid driver's License and good driving record

Strong verbal and written communication skills

Effective management, decision-making, and organizational skills

Experienced computer and software knowledge

Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat and climb

Vision abilities include close, distance, color, and depth perception