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SMBC Group · 16 hours ago

Client Management Associate

Charlotte, NC

Full-time

Hybrid

Mid, Senior Level

$75K/yr - $115K/yr

5+ years exp

SMBC Group is a top-tier global financial group offering a diverse range of financial services. The Associate within the Client Management team plays a key role in executing Know Your Customer (KYC) processes while ensuring compliance with regulatory requirements and supporting seamless client experiences.

AdviceBankingFinancial Services

H1B Sponsor Likely

Responsibilities

Collaborate closely with team members, Compliance Operations, and other internal SMBC stakeholders to ensure effective KYC management and alignment with regulatory standards. This coordination is essential to support the successful execution of client transactions and maintain the integrity of the Bank’s due diligence processes

Serve as a key liaison between internal business units by facilitating day-to-day interactions, responding to processing requests and instructions, managing stakeholder expectations, and resolving complex inquiries and issues. Partner with Operations and other support functions to streamline workflows and actively contribute to continuous improvement initiatives aimed at enhancing operational efficiency and client service delivery

Demonstrate strong expertise in conducting Know Your Customer (KYC) processes for institutional clients, including a thorough understanding of documentation requirements across various account types. Serve as a subject matter expert on KYC policies, procedures, and implementation, ensuring compliance with internal standards and regulatory expectations

Ensure effective operational risk management by maintaining strict adherence to compliance policies and regulatory requirements. Support ongoing portfolio maintenance activities as needed, contributing to the integrity and efficiency of client lifecycle management and transaction readiness

Qualification

KYC processesCorporate banking experienceMicrosoft ExcelLeadership skillsCommunication skillsAttention to detail

Required

A minimum of 5-7 years of relevant experience in a corporate bank or relevant experience in a corporate bank or relevant financial institution

Bachelor's degree in Business, Finance, Accounting, Economics, or equivalent work experience. Formal credit training a plus

Must be proficient with Microsoft Word and Excel; Access proficiency a plus

Strong leadership skills to spearhead various projects within required timeframe, by identifying necessary steps and potential challenges throughout the process

Able to quickly learn and adapt to internal policies, processes, grading and other systems

Able to work well in a culturally diverse and team oriented environment

Demonstrates intellectual curiosity and an interest in continuous learning

Excellent written and verbal communication skills with an ability to present effectively

Have the ability to operate independently and in teams and maintain a high level of trust and confidence by senior line and risk management

Demonstrates a high degree of attention to detail and an ability to complete work accurately and in a timely manner against strict deadlines

Self-driven and motivated; takes personal ownership of specific assignments

Able to raise concerns and/or consult with senior members as appropriate

Encourages and inspires self and others to continuously seek opportunities for new, novel and innovative ways to solve organizational problems, create value and realize opportunities

Creates and nurtures an open, energizing and high performance culture

Benefits

Annual discretionary incentive award

Competitive portfolio of benefits

Company

SMBC Group

Glassdoor3.5

SMBC Group is a top-tier global financial group.

Founded in 1590

New York, New York, USA

10001+ employees

https://www.smbcgroup.com/americas

H1B Sponsorship

SMBC Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (160)

2024 (87)

2023 (73)

2022 (44)

2021 (29)

2020 (26)