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State of Michigan · 11 hours ago

Departmental Technician 7-E9 (Printing & Office Technician) - Bureau of Finance

Lansing, MI

Full-time

Onsite

Entry, Mid, Senior Level

1+ years exp

The State of Michigan is responsible for providing high-quality materials for the Michigan Department of Transportation (MDOT) through its Print and Mail Services Unit. The Departmental Technician plays a critical role in evaluating printing needs, managing data-related tasks, and providing technical support to ensure efficient operations and customer service.

GovernmentOffice AdministrationSocial Media

No H1B

Responsibilities

Evaluating the printing needs of the Michigan Department of Transportation (MDOT) and recommending the most efficient and cost-effective solutions for producing high-quality materials

Providing on-site professional print job planning assistance including estimates for conventional printing, graphics, electronic printing or on-demand projects

Providing office support to the Engineering Print Unit

Managing data-related tasks, including data entry, verification, and analysis

Generating comprehensive reports for the Unit Supervisor and Section Manager to support informed decision-making and operational improvements

Handling billing information through the Statewide Integrated Governmental Management Application (SIGMA) system, ensuring accuracy and timely processing of procurement card transactions

Providing technical and customer support by serving as a key liaison for staff, customers, and vendors facilitating clear and effective communication through multiple formats, including correspondence, email, and phone interactions

Delivering backup support as a secondary resource for the external mail run, ensuring consistent and reliable service during staff absences or peak periods

Identifying opportunities to enhance operational efficiency and customer service within the unit, contributing to the overall effectiveness of MDOT’s Office Services Section

Qualification

Administrative supportData entryData analysisReport generationCustomer supportProcurement card processingCommunication skills

Required

Education typically acquired through completion of high school

Departmental Technician 7: One year of experience performing administrative support activities equivalent to the 7-level in state service

Departmental Technician 8: One year of experience performing administrative support activities equivalent to the 8-level in state service

OR: One year of experience as a technician or paraprofessional equivalent to the entry level in state service

Departmental Technician E9: One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service

OR: One year of experience performing administrative support activities equivalent to the 9-level in state service

OR: Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service

To be considered for this position you must: Attach a Word document outlining your work ethic, the mentors who have influenced you, and the key lessons you have learned from them

Attach a detailed résumé and cover letter

All newly hired state employees are required to submit and pass a pre-employment drug test and physical (if applicable) prior to their actual appointment

Criminal and driving records will also be checked if applicable

Preferred

Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement for Departmental Technician 7

Possession of a Bachelor's degree may be substituted for the experience requirement for Departmental Technician 8

Possession of a Bachelor's degree and one year of job-related experience may be substituted for the experience requirement for Departmental Technician E9