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RSM US LLP · 20 hours ago

Managed IT Services Senior Associate

Davenport

Full-time

Hybrid

Entry, Mid Level

$81K/yr - $154K/yr

1+ years exp

RSM US LLP is the leading provider of professional services to the middle market globally, empowering clients and people to realize their full potential. The Managed IT Services Senior Associate will be responsible for capturing client requirements, managing infrastructure operations, and providing both onsite and remote support.

AccountingConsultingFinancial Services

Growth Opportunities

No H1B

Responsibilities

Capturing client requirements

Infrastructure operations and management

Adopting and learning new technologies

Performing Enterprise Administration and Engineering tasks

Providing onsite and remote support

Troubleshooting business application issues

Qualification

Windows ServerVirtualizationServer ManagementIT Service ManagementCommunication SkillsProblem SolvingTime Management

Required

1-3 years of experience with the Windows Server platform, virtualization, server management, storage, etc

Familiar with standard IT practices and policies

Familiar with IT service management tools and processes (helpdesk, ticketing, etc.)

Eagerness to contribute

Ability to travel up to 30%

Preferred

Excellent written and verbal communication, problem solving and analytical skills

Strong judgment, issues management, and problem analysis techniques

Strong presentation, facilitation, time management, and prioritization skills

Proven ability to work both independently and as a part of a team

Demonstrated ability to balance priorities

Benefits

Flexibility in your schedule

Discretionary bonus based on firm and individual performance

Company

RSM US LLP

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Founded in 1926

Chicago, Illinois, USA

10001+ employees