Earnest · 8 hours ago
Senior Compliance Analyst
Earnest is on a mission to make higher education accessible and affordable for everyone. The Senior Compliance Analyst will manage the end-to-end complaints program, partnering with cross-functional teams to investigate complaints and ensure compliance with consumer lending laws and regulations.
BankingConsumer LendingCreditFinancial ServicesFinTech
Responsibilities
Manage Earnest’s end-to-end complaints program within the First Line of Defense, ensuring timely, accurate, and compliant resolution
Partner with cross-functional teams to investigate complaints, identify root causes, and drive remediation
Monitor complaint trends and escalate regulatory, UDAAP, or systemic risks
Draft and review complaint responses and maintain complaint governance, reporting, and procedures
Support audits, regulatory inquiries, and 1LOD testing and monitoring activities
Qualification
Required
3+ years of experience in compliance, audit, operational risk, or consumer lending operations
Strong knowledge of consumer lending laws and regulations
Experience with complaints management and risk identification
Excellent written and verbal communication skills
Detail-oriented, analytical, and comfortable working cross-functionally
Preferred
Compliance, audit, or risk management certifications
Experience as a state or federal regulator
Prior compliance testing or monitoring experience
Benefits
Health, Dental, & Vision benefits plus savings plans
Mac computers + work-from-home stipend to set up your home office
Monthly internet and phone reimbursement
Employee Stock Purchase Plan
Restricted Stock Units (RSUs)
401(k) plan to help you save for retirement plus a company match
Robust tuition reimbursement program
$1,000 travel perk on each Earnie-versary to anywhere in the world
Competitive days of annual PTO
Competitive parental leave
Company
Earnest
Earnest is a technology-lender that brings low-interest loans to high-potential people.
H1B Sponsorship
Earnest has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (11)
2023 (8)
2022 (15)
2021 (5)
2020 (10)
Funding
Current Stage
Growth StageTotal Funding
$316.3MKey Investors
Battery VenturesNew York Life InsuranceMaveron
2017-10-04Acquired
2017-03-31Series C· $20M
2015-11-17Series B· $75M
Recent News
2025-07-15
EdTech Breakthrough
2025-06-04
Company data provided by crunchbase