Connect Search, LLC ยท 7 hours ago
Customer Service Representative
Milwaukee, WI
Full-time
Onsite
Mid Level
$19/hr - $22/hr
3+ years expConnect Search, LLC is seeking a Customer Service Representative to serve as a primary point of contact for customers while supporting daily customer service operations. The role involves processing customer orders, providing product information, and assisting with the resolution of customer issues to ensure a professional customer experience.
ConsultingHuman ResourcesStaffing Agency
Hiring Manager
Laura Thaden
Responsibilities
Process customer orders received by phone, email, fax, or mail
Interpret customer requirements by checking product availability, providing specifications, and recommending appropriate products
Introduce new or alternative products when applicable using proactive selling techniques
Respond to customer inquiries and resolve issues
Follow up with customers regarding order status and resolution
Negotiate and process resolutions
Provide assistance and price quotes and complete required documentation to place orders into production
Qualification
Required
3+ years of recent high-volume call center experience
Ability to calculate discounts and percentages and apply basic algebra concepts
Benefits
Medical, Dental, & Vision Insurance available
401(k)
Company
Connect Search, LLC
Connect Search, LLC is a boutique staffing firm founded by a group of partners who share the same vision and are all recruiters at heart.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Meade Kelley
Chief Operating Officer
Ben Hirsh
Partner | President, Direct Hire Placement & Connect Financial Consulting
Recent News
Business Journals
2022-03-22
2022-03-21
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