Assistant Branch Manager jobs in United States
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Enterprise Bank & Trust ยท 1 day ago

Assistant Branch Manager

Enterprise Bank & Trust is committed to supporting businesses and communities. The Assistant Branch Manager is responsible for the day-to-day operational management of the branch, ensuring adherence to bank policies, supervising branch personnel, and providing leadership to enhance associate engagement and development.

BankingFinancial Services
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Assists in the supervision of day-to-day operations of new account desks and teller/servicing areas
Provides coaching to associates, creates schedules, addresses service breakdowns and works with the Manager on hiring employees and performance issues
Partners with Branch Manager to direct activities of branch associates to ensure complete and efficient customer service
Observes, monitors, and provides coaching to branch staff as it relates to cross-selling, referral goals and overall branch performance
Ensures all company policies and procedures pertaining to branch operations are followed
Handles customer concerns; escalates customer concerns to Branch Manager as needed
Assists in coordinating recruitment and training of Branch staff
Completes new accounts and teller activities as needed
Accepts and completes projects and other miscellaneous duties as assigned
Completes quarterly unit assessment and ensures team adherence to policy/procedures as it relates to compliance, audit guidelines, and security standards
Other duties as assigned

Qualification

Bank operations knowledgeCustomer service experienceLeadership skillsSupervisory experienceOrganizational skillsCommunication skillsProblem solving skillsMicrosoft WordMicrosoft ExcelGoogle SuiteIBSSalesforceNotary LicenseTeam orientedPositive attitude

Required

Excellent leadership, interpersonal, customer service skills
Strong organizational skills with a high degree of accuracy
Thorough knowledge of bank operations, policies, procedures, compliance, and banking regulations
Team oriented, possesses a positive attitude and works well with others
Strong oral and written communication skills
Excellent problem solving skills
High School diploma or equivalent required
Minimum of two years banking experience required
Customer service experience required
Skilled in operation of a personal computer, including Microsoft Word and Excel
Google Suite
IBS
Salesforce

Preferred

Bachelor's degree in business related field or equivalent experience: or equivalent combination of education and experience
Experience working in an environment with individual and team goals preferred
Previous supervisory experience preferred
Notary License where applicable

Benefits

Annual paid volunteer time off
Charitable-matching opportunities

Company

Enterprise Bank & Trust

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Enterprise Bank & Trust provides banking products and services.

H1B Sponsorship

Enterprise Bank & Trust has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2021 (2)

Funding

Current Stage
Public Company
Total Funding
unknown
1998-09-08IPO

Leadership Team

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Jamie Buckley
SVP - Director of Commercial & Industrial Banking
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Company data provided by crunchbase