Raas Infotek ยท 8 hours ago
Oracle Database Administrator
San Jose, CA
Contract
Onsite
Mid LevelRaas Infotek is seeking an Oracle Database Administrator to enhance customer satisfaction by ensuring timely resolution of escalated incidents related to Oracle Exadata and Database Administration. The role requires deep technical expertise, mentoring team members, and fostering positive customer relationships to drive operational excellence.
Information Technology
Hiring Manager
Ritik Sahu
Responsibilities
Ensure Timely Resolution And Quality Compliance Of Escalated Tickets Related To Oracle Exadata And Database Administration In Line With Established Slas, Leveraging Expertise To Analyze Complex Issues Effectively
Mentor Team Members And Administrators By Preparing Standard Operating Procedures And Maintaining Effective Documentation, While Also Facilitating Knowledge Sharing Sessions To Enhance Team Capabilities
Validate Change Order Implementation Plans And Ensure Compliance With Human Error Protocols, Actively Participating In Capacity Planning To Optimize Resource Allocation
Foster Positive Customer Relationships By Actively Participating In Meetings To Gather Feedback And Understand Any Ongoing Issues, Ensuring Swift Resolution And Customer Satisfaction
Validate And Present Analyses, Such As Root Cause Analysis And Trend Analysis, To Key Business Stakeholders, Using Insights To Drive Performance Improvements And Operational Excellence
Qualification
Required
Expertise In Oracle Exadata And Oracle Database Administration
Strong Analytical Skills And Problem-Solving Abilities
Proficient In Creating And Maintaining Documentation And Sops
Excellent Communication And Stakeholder Management Skills
Ability To Mentor And Guide Team Members Effectively
Preferred
Oracle Database Administrator Certified Professional
Itil Foundation Certification
Company
Raas Infotek
RAAS Infotek is a full spectrum global Information Technology services company, providing end-to-end business solutions.
Founded in 2010
201-500 employees
H1B Sponsorship
Raas Infotek has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (55)
2023 (62)
2022 (44)
2021 (61)
2020 (44)
Funding
Current Stage
Growth StageCompany data provided by crunchbase