Vermont Slate Company, LLC · 2 weeks ago
Lead qualification specialist
Vermont Slate Company, part of Cupa Group, manufactures and distributes high quality slate products and is seeking a Lead Qualification Specialist to join their Inside Sales team. This role involves implementing telemarketing strategies, managing inbound calls, qualifying leads, and maintaining CRM records to support the company's growth.
Building MaterialConstructionManufacturingWholesale
Responsibilities
Implement telemarketing and prospecting strategies to meet lead qualification objectives, sourcing new sales opportunities through inbound lead follow-up, outbound cold calls, emails, and other outreach channels
Answer and manage inbound phone calls, ensuring timely and professional handling of all incoming contacts, and identify the purpose, urgency, and potential fit of each incoming lead or call in order to prioritize follow-up or route appropriately
Qualify and nurture warm and cold leads, working to convert them into viable sales opportunities
Conduct prospect call preparation, including researching company background and relevant lead details to tailor outreach and engagement
Accurately enter, update, and maintain CRM records for leads, prospects, and opportunities, ensuring data integrity and consistency of information
Manage and coordinate incoming sample requests, collaborating with Marketing to ensure proper follow-up and adequate sampling inventory
Build meaningful relationships with leads to encourage trust, long-term engagement, and loyalty to the brand and its products
Understand and clearly communicate product or service details to answer customer questions and effectively convey value propositions
Qualification
Required
At least 1 year of experience in a similar role, either in inside sales or customer service experience
Must be able to communicate (verbal and written) and follow-up with co-workers and customers
Must be able to learn and retain all relevant product information including technical product knowledge
Experience in a team-based environment
Ability to work independently, with limited supervision
Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at time of hire. Visa sponsorship is not available for this position