iCapital · 18 hours ago
Client Delivery Specialist - Assistant Vice President
iCapital Network is a company focused on wealth management solutions, and they are seeking a Client Delivery Specialist - Assistant Vice President to lead a team of client-facing reporting analysts. This role involves overseeing team performance, managing client relationships, and ensuring high-quality service delivery while maintaining operational effectiveness.
Asset ManagementBankingFinancial ServicesFinTech
Responsibilities
Lead a team and work with Senior Management to prioritize individual and communal work to ensure all projects are completed on time and to detailed specifications
Analyze and explain portfolio performance results
Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects
Analyze private equity and hedge fund statements for input into system
Work with clients and partners to resolve data issues
Develop and strengthen client relationships through client on-boarding, client account setup and training, day-to-day support, and issue management
Maintain software maintenance and setup through system configuration, new client setup and financial account and asset set-up and classification, data feed management
Create custom reports based on client-specific needs and Liaise with the vendor partners for enhancements, and system and data issues
Establish operational effectiveness through the development and adoption of policies, procedures, and controls
Qualification
Required
7+ Years of experience in a related field
Experience managing a team: providing feedback, coaching their development, escalating employee issues
Experience with RIA/Wealth Management Policies, Procedures and Client Service
Experience working with wirehouses and/or custodians such as Pershing, Schwab, or Fidelity
Excellent customer relation skills and the ability to foster and maintain effective client relationships
Strong understanding of financial instruments
Able to think critically through complex performance management reporting issues and best practices
Well-organized and self-motivated with the ability to prioritize tasks and meet deadlines
Highly attentive to detail and accuracy while maintaining an organized approach to duties and responsibilities
Comfortable with technology, software tools and applications and ability to learn new software quickly; Strong MS Excel and PowerPoint skills and knowledge of database concepts, and any type of programming
Benefits
Equity for all full-time employees
Annual performance bonus
Employer matched retirement plan
Generously subsidized healthcare with 100% employer paid dental
Vision
Telemedicine
Virtual mental health counseling
Parental leave
Unlimited paid time off (PTO)
Company
iCapital
Innovating at the intersection of technology and investment opportunity, iCapital streamlines the integration of alternative investment strategies into client portfolios.
H1B Sponsorship
iCapital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (6)
2021 (10)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
$1.55BKey Investors
Bank of AmericaTemasek HoldingsPing An Global Voyager
2025-07-10Private Equity· $820M
2022-06-23Corporate Round
2021-12-23Series Unknown· $50M
Recent News
2025-12-18
Company data provided by crunchbase