Greenville-Spartanburg International Airport · 1 week ago
Landside Properties Manager
Greer, SC
Full-time
Onsite
Senior Level
$97K/yr - $121K/yr
7+ years expGreenville-Spartanburg International Airport is seeking a Landside Properties Manager to develop and oversee management agreements, leases, and permits related to landside properties. The role involves financial planning, parking analytics, and ensuring compliance with airport regulations while enhancing customer service and operational efficiency.
Air TransportationGovernmentPublic TransportationTransportation
Hiring Manager
Lauren Williams
Responsibilities
Oversee parking asset management through a Parking Management Agreement, developing and executing strategies for revenue generation, and ensuring customer experience standards are met throughout the passenger’s journey
Manage Ground Transportation Program that includes operations from TNC’s and ground transportation permit holders (taxis, limos, baggage delivery services, hotel shuttles, B2C operators, and busing companies)
Demonstrate analytical, customer service, and strategic mindset enhanced with strong interpersonal and communication skills to enhance service delivery and operational efficiency
Manage complex projects, and the ability to communicate effectively with senior leadership and multiple stakeholders
Administer the rental car contracts as well as maintain the efficiency of the consolidated rental car facility
Develop the business case for special projects for evaluation by the VP of Commercial Business, Chief Commercial Officer and execute the project in accordance with approved guidelines
Stays apprised of current trends to develop strategies and opportunities and determines the best and most appropriate use of Airport property and spaces to maximize revenues and ensure customer satisfaction
Prepares and presents reports on revenue performance and analyzes and trends
Manages and collaborates with a team of internal and external stakeholders to maintain optimum customer service and contract compliance regarding use of Airport property
Maintains the day-to-day relationship between the District and the designated tenants, resolving issues with management, tenant, and customer complaints to ensure excellent operations, and sustainable growth
Plan events as necessary to include daily/weekly/monthly/quarterly meetings, training seminars, promotional, marketing, and special events working with Communications and other District departments as necessary
Creates and develops annual budgets for operating and capital expenses, lease analysis and revenue generation and the subsequent monthly reporting
Coordinates with Procurement, Design & Construction, consultants, appraisers, surveyors and engineers engages to perform work on airport property
Coordinates property inspections and lease reviews to verify compliance with related agreements
Coordinates lease documentation to include oversight of Quality Assurance and Control and improvements with tenants to ensure compliance with agreements, minimum standards, rules and regulations
Assists the Communications department in the development of marketing promotions and responding to customer inquiries
Other duties as assigned
Qualification
Required
Bachelor's degree in one of the following: airport management, business administration, public administration, real estate, or a related field or equivalent work experience
At least seven (7) years of experience in the practice of aviation operations, parking functions, contract management, lease administration, or business management/asset management
Five (5) years of experience in planning, developing, and implementing a successful parking and ground transportation program as well as negotiating and administering revenue generating contractor
Demonstrated experience, knowledge and understanding of budgeting, parking operations, the administration and management of contracting documents and compliance with policies and procedures
Proficient in using the latest versions of Microsoft Word, Excel, Outlook, PowerPoint, Power BI, Publisher, and web searches
Strong verbal and written communication skills; capability for analytical thinking, and dynamic presentation skills
Detail oriented and able to handle multiple projects simultaneously. Strategic and tactical thinker
Skilled in utilizing social media to accomplish business goals
Maintain flexibility to adapt priorities based on changing business needs
A high comfort level working in a fast-paced environment and have the capacity to drive forward key business initiatives while managing the daily workload
Valid Driver's License
Must be able to complete and pass a background investigation, drug screening, and physical examination as per Federal, State, and GSP Airport District requirements
Company
Greenville-Spartanburg International Airport
Greenville-Spartanburg International Airport (GSP) is served by seven major airlines transporting over three million passengers each year to their favorite destinations.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Thomas Brooks, CPA
VP, Chief Financial Officer
Tom Tyra
VP Chief Marketing & Communications Officer (CMCO)
Recent News
UPSTATE BUSINESS JOURNAL
2025-03-07
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