Western National Insurance · 2 weeks ago
Commercial Lines Support Specialist I
Seattle,WA,US
Full-time
Hybrid
New Grad, Entry Level
$20.76/hr - $28.05/hrWestern National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers' property-and-casualty insurance needs. The Commercial Lines Support Specialist I will be responsible for data entry of new business, renewals, and endorsements while maintaining accurate records and providing excellent customer service.
Auto InsuranceCommercial InsuranceInsurance
No H1B
Responsibilities
Keeps accurate and current records in designated systems that are accessible to others
Updates routine reports and understands information
Performs duties that are routine and clerical in nature
Manually rates all lines of coverage, including non-automated and infrequent coverages, as needed
Seeks relevant information and answers to key questions from defined sources
Gathers input and makes recommendations to solve problems of moderate complexity
Applies knowledge to help solve problems of relatively limited scope and complexity
Consistently acts according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved
Frequently contacts other internal departments and team members
Performs special projects and other duties as assigned
Qualification
Required
Good communication skills
Demonstrated ability to pay attention to detail
Effective oral and written communication skills
High school diploma or equivalent
Preferred
Ability to follow a process
Time management and ability to meet deadlines
Customer service skills
Proficient use of various core systems, office and computer equipment, and software packages
Relationship-building skills
Benefits
Medical insurance plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more!
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions)
Wellbeing Program, including onsite fitness studio
Paid Time Off – including holiday, vacation, and volunteer
100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk and insurance education)
Paid parental leave
Bonus opportunities
Company
Western National Insurance
Western National Insurance provides insurance products and services to individuals and businesses.
Founded in 1900
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Richard Long
President CEO
Pete Corning, CPA
Chief Financial Officer
Company data provided by crunchbase