Apply on Employer Site

Tier4 Group · 10 hours ago

Learning Management System Administrator

Milwaukee, WI

Contract

Hybrid

Entry Level

1+ years exp

Tier4 Group is seeking a Learning Management System Administrator to support the administration and management of the Docebo Learning Management System (LMS). This role focuses on ensuring a seamless learning experience by managing content, supporting users, and maintaining system functionality while collaborating with stakeholders across the organization.

CRMInformation TechnologySoftwareVirtual Reality

Hiring Manager

Anna Fischer

Responsibilities

Administer and manage LMS content within Docebo and related learning technologies to support Field Learning and Development needs

Create, document, and continuously improve processes that streamline LMS content management and increase efficiency

Provide exceptional learner support by responding to tickets, emails, calls, and troubleshooting LMS-related issues

Manage user roles, permissions, and access based on role-based requirements

Monitor and communicate LMS enhancements, release schedules, and integration opportunities that improve the learner experience

Develop and deliver training on effective LMS use, including virtual or in-person sessions, best-practice guides, and quick reference materials for LMS administrators

Maintain system documentation and LMS knowledge articles

Support the creation, maintenance, and reporting of LMS metrics and learning analytics

Partner with internal stakeholders to determine current and future LMS requirements

Collaborate with IT partners on LMS system operations and technical support

Ensure regulatory and compliance requirements are understood and supported within the LMS

Support LMS integrations with authoring tools and internal platforms to provide a cohesive learning experience

Assist with automated learner assignments based on established rules and criteria

Support Workday (Home Office LMS) as needed for content assignment, tracking, and reporting

Qualification

DoceboWorkdaySCORM standardsLearning analyticsArticulate StorylineArticulate RiseCustomer serviceProblem solvingEffective communicationCollaboration

Required

1–3 years of experience supporting or administering a Learning Management System within a corporate learning or training organization

Experience with Learning Management Systems, including Docebo and Workday

Working knowledge of SCORM standards (SCORM 1.2 and SCORM 2004, 3rd and 4th editions)

Strong ability to work independently, solve problems, make decisions, and communicate effectively with stakeholders and learners

Strong analytical skills with the ability to identify issues and propose creative, learner-focused solutions

Excellent customer service and learner support skills

Ability to collaborate effectively with cross-functional and cross-departmental teams

Effective written and verbal communication skills

Preferred

Experience using Articulate Storyline and Articulate Rise

Experience working with Learning Management Systems beyond Docebo and Workday

Familiarity with LMS reporting and learning analytics

Benefits

Competitive Rates

Benefits

Free daily lunch when onsite

Company

Tier4 Group

Tier4 Group is a women-owned and diversity-certified technology Talent, Professional Services, Advisory, and Information Security firm with a national reach.

Founded in 2010

Alpharetta, Georgia, USA

201-500 employees