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Zimmer Biomet · 2 days ago

Marketing Materials Coordinator

Englewood, CO

Full-time

Onsite

Entry Level

$24/hr - $31/hr

2+ years exp

Zimmer Biomet is a global medical technology leader committed to enhancing patient mobility. The Marketing Materials Coordinator is responsible for managing inventory and logistics of marketing materials for various events, ensuring all materials are organized and available for educational opportunities.

Health CareManufacturingMedical DeviceProduct Design

Responsibilities

Contact for customers, field sales and distributor/agency reps through order entry and telephone support for the following duties:

Receive orders via SmartSheet, phone, and/or e-mail

Process incoming and returned orders for products within the business day keeping inventory organized digitally using Google Sheets, SAP, and/or SmartSheets

Schedule show, cadaver and demo sets to ensure lab/tradeshow coverage

Ensure show, cadaver, and demo sets are returned promptly after event by the point of contact, cleaned, audited, and reset

Track shipped orders and resolve late shipments. Send back up shipments as needed

Notify accounting to bill for lost/damaged equipment

Audit inventory and replenishment missing equipment from marketing material equipment

Determine appropriate pricing, terms and shipping method for products by following Company guidelines

Resolve issues with customers concerning order status, credit and shipping problems. Working closely with the event teams regarding shipping for large tradeshows

Fulfill literature and other requests for information by working closely with the marketing and artwork team members

Offsite and onsite temporary lab and marketing material set up

Initiates, maintains, and compiles records associated with ordering, receiving, storing, issuing, and shipping materials, supplies, and equipment by performing the following duties

Compares nomenclature, stock numbers, and other listed information on packing slips to verify accuracy of purchase orders and shipping orders

Compiles information on receipt of disbursement of marketing material equipment and computes inventory balance, price, and cost

Reconciles shipping and pack list discrepancies in a timely manner

Prepare all necessary shipping documentation and ensure that shipments are tracked to destination

Package materials and equipment ensuring that shipping documentation is accurate and materials are protected adequately for shipment

Determine most efficient and economical routing and mode of transportation

Initiate investigations into causes of misdirected shipments, damage or shortages in shipments or overcharges in freight cost

Perform duties in compliance with applicable FDA and state regulations as well as standards including, but not limited to, ISO 13485

Assist in the development of processes and procedures for inventory, receiving, shipping, and administrative responsibilities resulting in cost and efficiency improvements for the marketing warehouse

Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement

Support cross functionally including, but not limited to: Lab Manager or Medical Education Admin/Coordinators, Commercial, Events, Marketing, and Sales team members

Other duties as assigned by the Manager

Qualification

Inventory controlMedical device knowledgeShipping documentationMicrosoft OfficeProfessional communicationOrganizational skillsAttention to detailProblem-solving

Required

High school diploma/GED plus 2-year related distribution or inventory control experience

Familiar with medical device industry, specifically foot and ankle is ideal

Proficient in Microsoft Office

Organized and attention to detail

Must be able to establish and maintain relationships with outside vendors and P28 team members or sales agents

Maintain a high level of professionalism with phone, email and in person interactions

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstracts and/or concrete variables