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Upsher-Smith · 1 day ago

Director Customer Targeting-Inside Sales

United States

Full-time

Remote

Director/Executive

$178K/yr - $268K/yr

7+ years exp

Bora Pharmaceuticals is focused on enabling Business Development through effective customer targeting strategies. The Director of Customer Targeting will oversee customer targeting, market intelligence, and inside sales to drive growth and enhance engagement with clients.

Health CareInformation Technology

Comp. & Benefits

Responsibilities

Lead cross-functional collaboration efforts (i.e. Sales, Marketing, product SMEs) to standardize targeting methods and build consistent frameworks for identifying high-potential molecules and clients based on Marketing and Sales strategies

Provide the sales teams with molecule-based targeting recommendations in cases where standardization is not feasible

Provide Sales with actionable insights on customers and products to support opportunity identification and account planning

Evaluate current third-party data sources and recommend improvements to strengthen intelligence and prospecting, including data integration options that support real-time insights and enable automation opportunities

Assist in designing a baseline process for competitive intelligence monitoring to highlight key insights for Sales to leverage

Oversee the Inside Sales function to ensure timely, effective, and tailored outreach to identified prospects, both inbound and outbound

Select and implement best-in-class tools for contact discovery, outreach automation, and engagement tracking

Optimize the handoff process between Inside Sales and Business Development to ensure a smooth, effective prospecting process and a strong customer experience

Support the optimization of Salesforce/CRM as the authoritative system for Sales and Prospecting activities

Partner with Data Analytics and Salesforce owners to integrate key data points and deliver streamlined reporting via dashboards and self-service analytic tools (e.g. Power BI), to improve decision-making and sales effectiveness

Promote adoption of self-service tools and new processes by coordinating training and fostering understanding of data usage and applications

Qualification

SalesforceMarket AnalyticsRevenue GrowthLife SciencesSales StrategiesRelationship ManagementServant LeadershipProcess ImprovementPresentation SkillsNegotiation SkillsStrategic ThinkingCross-Functional CollaborationInterpersonal Skills