Hahn Systems ยท 3 days ago
Service Representative
New Haven, IN
Full-time
Onsite
New Grad, Entry LevelHahn Systems is a premier industry leader in supplying power and pneumatic tools and is seeking dedicated and driven individuals to join their team as Service Representatives. The role's mission is to provide excellent customer service through repairing and maintaining customer tools, ensuring efficient operations for clients.
Real Estate
Responsibilities
Repair and maintain pneumatic tools
Schedule on-site service calls
Schedule product delivery
Manage parts inventory in the service vehicle according to the scope of the tool population with your accounts
Inform customers of new products/offers related to their type of work
Collaborate with colleagues to exchange information, such as selling and service strategies and marketing information
Maintain customer contact for service and product needs and communicate any changes or concerns to the service manager or assigned sales representative
Arrange delivery of products and equipment
Ability to repair or replace defective equipment parts using the necessary tools and equipment
Perform routine preventative maintenance for customers
Diagnose mechanical problems- ability to read schematics
Communicate parts needs and/or issues to the service manager
Represent the company with integrity
All other responsibilities assigned
Qualification
Required
Ability to learn new skills
Previous repair and mechanical experience
Collaborate with Purchasing, Inventory Management, Accounting, and Operations
Creative problem solving, analytical Thinking, and communication skills
MS Office applications & basic internet usage
Ability to lift 50 Lbs
Benefits
Full Medical Benefits
401K Match
PTO Package
Company
Hahn Systems
Since 1938, Hahn Systems has served as the premier industry leader in supplying power and pneumatic tools, air compressors, fasteners, adhesives, sealants, abrasives, hand tools, MRO supplies, and accessories.
Founded in 1938
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase