BMO · 16 hours ago
Manager, Investment and Client Operations, GAM
United States
Full-time
Remote
Mid, Senior Level
$69K/yr - $129K/yr
7+ years expBMO is a financial institution committed to creating positive change for customers and communities. The Manager, Client & Investment Operations provides leadership and oversight across client operations and investment support functions, ensuring timely and accurate operational delivery while managing relationships with internal and external stakeholders.
BankingCrowdfundingFinanceFinancial Services
Responsibilities
Oversee daily operational processes across Client Operations, Trade & Transaction Management, and Investment Support teams
Ensure accuracy and completeness of investment data, settlements, reconciliations, corporate actions, cash management, and reporting
Oversee outsourced service providers (primarily State Street) ensuring SLA compliance and timely escalation
Monitor State Street processes including trade settlements, corporate actions, MYSS reporting, derivatives, collateral, and reconciliation workflows
Oversee client trade processing, invoicing, onboarding, and transitions
Act as operational contact for internal and external stakeholders ensuring timely issue resolution
Coordinate with ISS team for reporting and client‑driven requirements
Manage workflows supporting Trading and Dealing teams including trade capture, security setup, and trade lifecycle oversight
Monitor trade activity and settlement events with State Street and brokers
Support rebalancing events, corporate actions, and specialty mandate workflows
Ensure accuracy and control alignment within Charles River (CRIMS)
Identify operational risks and inefficiencies; implement control and automation enhancements
Ensure compliance with regulatory obligations and audit expectations
Maintain process documentation and support control testing
Lead operational initiatives, process enhancements, system changes, and new product launches
Partner with Technology and State Street to improve straight‑through‑processing
Assess feasibility of operational changes prior to formal Change Requests (CRs)
Qualification
Required
University degree or college diploma in finance or related field
7–10+ years of experience in asset management or custody operations
Experience within Client Operations, Investment Operations, Middle Office, or Institutional Operations
Strong knowledge of Charles River (CRIMS) or other OMS platforms
Understanding of State Street systems, settlement processes, and corporate actions
Familiarity with reconciliation, cash management, derivatives, collateral workflows, and security master data
Strong grounding in operational controls and SLA‑based oversight
Proven leadership in fast‑paced operational environments
Strong communication, collaboration, and influence skills
Demonstrated issue resolution and process redesign capability
Strong organizational discipline with a focus on accuracy and execution
Preferred
Canadian Securities Course (CSC) considered an asset
Benefits
Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans
Company
BMO
We’re a bank, but there’s more to it than that. When you join BMO, it opens a world of opportunities.
10001+ employees
H1B Sponsorship
BMO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (2)
2023 (6)
2022 (4)
2021 (2)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$7.54B2025-10-23Post Ipo Debt· $142.91M
2025-02-26Post Ipo Debt· $871.76M
2024-07-09Post Ipo Debt· $750M
Leadership Team
David Casper
U.S. Chief Executive Officer
Azam Dawood
Head Of Sourcing
Recent News
MarketScreener
2026-01-06
2025-12-24
2025-12-18
Company data provided by crunchbase