United Aqua Group · 5 days ago
Business Support System Specialist
United Aqua Group is among the nation’s leading organizations serving the professional pool building and retail industry. They are seeking a Business Support System Specialist to process vendor price files, maintain accurate product data, and facilitate communication between the business, members, and vendors.
FinanceWholesale
Responsibilities
Maintain vendor product data including price updates, product categories, product images, product search tags, etc
Uses AI tools to define product data, search tags, keywords, etc
Uses Excel lookup and data analysis to ensure vendor raw price file data is accurate and compliant to UAG standards
Uses Excel lookup to review/compare data updates to ensure accuracy
Primary contact for UAG vendor outreach and communication
Multi-tasks, working independently and maintaining weekly status reports on work performed
Support business users regarding billing exceptions/errors, outstanding vendor credits, vendor rebates, product and/or order discrepancies, and vendor onboarding/setup
Analyze billing exceptions and coordinate with vendors/development to resolve errors/issues
Assist in reviewing, testing and evaluating work done by development team(s) regarding reported product data and vendor errors
Participate in assessment conversations regarding vendor product data and provide recommendations for internal and external process enhancements
Builds and maintains strong business relationships with all designated contacts
Secondary support for business applications (NetSuite, BigCommerce, etc.)
A willingness to learn and stay abreast of industry trends that impact all aspects of the business and vendor relations
Bring creative ideas to solve complex problems, both technical and procedural
Qualification
Required
Maintain vendor product data including price updates, product categories, product images, product search tags, etc
Uses AI tools to define product data, search tags, keywords, etc
Uses Excel lookup and data analysis to ensure vendor raw price file data is accurate and compliant to UAG standards
Uses Excel lookup to review/compare data updates to ensure accuracy
Primary contact for UAG vendor outreach and communication
Multi-tasks, working independently and maintaining weekly status reports on work performed
Support business users regarding billing exceptions/errors, outstanding vendor credits, vendor rebates, product and/or order discrepancies, and vendor onboarding/setup
Analyze billing exceptions and coordinate with vendors/development to resolve errors/issues
Assist in reviewing, testing and evaluating work done by development team(s) regarding reported product data and vendor errors
Participate in assessment conversations regarding vendor product data and provide recommendations for internal and external process enhancements
Builds and maintains strong business relationships with all designated contacts
Secondary support for business applications (NetSuite, BigCommerce, etc.)
A willingness to learn and stay abreast of industry trends that impact all aspects of the business and vendor relations
Bring creative ideas to solve complex problems, both technical and procedural
Strong Excel skills required
Strong communication skills required
Familiarity with AI tools required
Familiarity with data analysis required
Excellent people and negotiation skills
Detail-oriented and able to manage multiple efforts
Preferred
Experience in Industry preferred but not required
NetSuite experience preferred but not required
BigCommerce experience preferred but not required
Experience with EDI Transmissions preferred but not required