Nebraska Methodist Health System · 17 hours ago
Patient Resource Coordinator - Full Time
Fremont, NE
Full-time
Onsite
Entry, Mid LevelNebraska Methodist Health System is dedicated to providing exceptional care to the communities they serve. The Patient Resource Coordinator role involves coordinating patient care in the Emergency Department, leading discharge planning, and connecting patients to necessary social programs and resources to improve clinical outcomes and patient experience.
Health CareHospitalMedicalNon Profit
Responsibilities
Communicate benefits and limitations of available discharge services (private and community based) and placement options available to patients, family and care team
Address social determinants of health by connecting patient with community benefit organizations, referring to internal resources
Educate and influence patients to seek/accept available resources by building trusting relationships
Communicate and arrange services for patients with limited financial resources
Coordinate/communicate all preliminary and final discharge arrangements including patient transportation
Collaborate referral to pharmacy for options on medication cost/frequency to assist in discharge planning
Provide referral as appropriate to Adult Protective Services (APS), Child Protective Services (CPS)
Provide Medicare/Medicaid information to patient/family
Facilitate referrals to post-acute agencies as directed by patient preference, insurance/coverage limitations and agency abilities
Assist patient and/or family with advance directives and living wills
Conduct assessments to include identification of prehospital level of functioning and current patient/family utilization of community resources
Assess psychosocial needs, impact of illness or injury on social support system, level of functioning and financial situation/resources
Develop team cultural competency by educating on cultural norms/beliefs of community members
Support a culture that maximizes the acceptance of change
Establish trust and rapport with patients in culturally and linguistically appropriate ways
Promote positive relations when interacting with community partners, visitors, customers and co-workers
Build strong relationships with commonly referred community benefit organizations
Act as a trusted member of the community (i.e. participate in community events, community coalitions or health fairs)
Qualification
Required
Bachelor's degree in healthcare or human services related field
Previous experience in healthcare or human services related field
Current American Heart Association or American Red Cross Basic Life Support (BLS) required within 3 months of hire
Ability to work with a diverse range of individuals and teams
Strong negotiation, persuasion and problem-solving skills
Strong organizational and time management skills, including ability to multitask and prioritize tasks
Excellent communication and interpersonal skills
Ability to build, foster and maintain strong relationships with patients, families, interdisciplinary teams, and community agencies
Knowledge and understanding of post-acute services, community benefit organizations, APS/CPS processes, and payer/coverage limitations
Knowledge of social work or care management principles, including social determinants of health
Skill in evaluating support systems, financial limitations, and community resource utilization
Ability to navigate Medicare/Medicaid guidelines and explain benefits to patients and families
Ability to support team readiness for change and promote flexible thinking
Ability to represent the organization in community events or coalitions
Proficiency with Electronic Medical Record (EMR) and Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
Preferred
License in healthcare or human services related field preferred: Certified Social Worker (CSW) or Licensed Mental Health Practitioner (LMHP) or Certified Case Manager (CCM) through Commission for Case Manager Certification
Benefits
Competitive pay
Excellent benefits
Company
Nebraska Methodist Health System
Our mission is simple: improving the health of our communities by the way we care, educate and innovate.
Founded in 1982
5001-10000 employees
H1B Sponsorship
Nebraska Methodist Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (6)
2023 (8)
2022 (10)
2021 (2)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Steve Goeser
President and CEO
Jeffrey (Jeff) Francis
VP of Finance & CFO
Recent News
bloomberglaw.com
2024-11-05
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