VONNE (Voluntary Organisations' Network North East) · 6 days ago
Project Manager - Housing and Homelessness
Durham, NC
Full-time
Onsite
Mid, Senior Level
£30K/yr - £30K/yrVONNE is a charity dedicated to helping people facing challenging circumstances, and they are seeking a Project Manager for their Housing and Homelessness services. The role involves managing housing projects, providing support to a dedicated team, and ensuring high-quality service delivery to individuals experiencing homelessness in County Durham.
Non-profit Organization Management
Responsibilities
Deliver and manage the project to the agreed quality standards and good practice protocols, ensuring a creative learning environment is developed
Provide robust and effective line management to the team, ensuring appropriate line management, supervision and performance management and that staff operate in accordance with the appropriate models of service and policies / procedures
Ensure that all team members adhere to the required training standards and are equipped to undertake their duties to a high standard
Ensure all staff maintain high quality case notes, records and all core documentation are completed in a timely manner
Undertake caseload audits on a regular basis to ensure that records are robust, adhere to a high level of case recording and are compliant with organisational requirements
Be responsible for all recruitment and selection for the team
Ensure that the team benefit from professional and personal development opportunities; are engaged, and highly motivated towards their own development and professional practice
The Project Lead will be responsible and will ensure that all staff comply with HR policies and procedures; where there is any infraction, they will be responsible for investigations and disciplinary proceedings
Work alongside the team to allocate housing, collecting personal service charge, organise repairs, enforcing tenancy rules, addressing anti-social behaviour, assisting with benefits, maintaining property standards, and ensuring tenant safety and well-being
Be responsible for purchase orders, petty cash, and Barclay card purchases
Be responsible for the audit and sign off staff expenses, in line with policies and procedures
Deliver the project on budget and adhere to all organisational expectations
Provide information and reports on the operational performance to inform future decision making and informing appropriate stakeholders
Be responsible for operational performance and report directly in writing to the Service Manager on a quarterly basis
Be accountable for all areas of governance, including safeguarding adults, children and serious incidents
In conjunction with the Service Manager, be responsible for operational contract management and taking pro-active measures to address any areas of contract non-compliance
Ensure all contractual requirements are adhered to and reports completed on a timely basis when requested
Represent Changing Lives strategically at appropriate local forums
Improve outcomes for people who are experience homelessness and who are in crisis
Responsible for implementing your element of the Housing and Homelessness strategic plan. This will include the meaningful involvement of people who use this project, and this will be embedded in delivery and development
Develop a working relationship with the community and other local partnerships
Actively engage and communicate with appropriate organisations to maximise routes into safe housing, training, education, and employment
Qualification
Required
Management experience
Experience in project management
Ability to deliver and manage projects to agreed quality standards
Experience in line management, supervision, and performance management
Knowledge of training standards and ability to ensure staff are equipped to undertake their duties
Ability to maintain high quality case notes and records
Experience in conducting caseload audits
Experience in recruitment and selection
Ability to ensure staff compliance with HR policies and procedures
Experience in managing housing allocations and tenant safety
Ability to manage finances including purchase orders and petty cash
Experience in contract management and reporting
Knowledge of governance including safeguarding adults and children
Ability to represent the organization at local forums
Experience in developing community relationships and partnerships
Company
VONNE (Voluntary Organisations' Network North East)
VONNE is the regional support body for the North East Voluntary, Community and Social Enterprise (VCSE) sector.
Founded in 2000
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase