Quartermaster AI ยท 1 day ago
IT Engineer
United States
Full-time
Remote
Mid Level
3+ years expQuartermaster AI is a defense technology company focused on enhancing maritime domain awareness through advanced AI and robotics. The IT Engineer will manage internal IT operations, support the team, implement security policies, and ensure a robust IT environment while collaborating closely with security and engineering teams.
Defense & Space
Responsibilities
Provide End-User Support: Serve as the primary point of contact for IT issues across the organization. Troubleshoot hardware, software, and connectivity problems with a focus on rapid resolution and excellent user experience
Manage Device & Identity Infrastructure: Administer our MDM platform (JumpCloud), ensuring all devices are properly enrolled, configured, and secured. Manage user provisioning, access controls, and off-boarding workflows
Implement Single Sign-On (SSO): Lead the rollout and ongoing management of SSO integrations across our SaaS tooling, improving security posture and simplifying access for the team
Support Security Policy Implementation: Partner with security leadership to develop and enforce IT security policies. Help maintain compliance with frameworks like NIST 800-171
Automate & Script: Write scripts in Bash and Python to automate repetitive tasks, deploy software, and configure systems at scale. Comfortable working in the command line
Manage Office IT Infrastructure: Set up, configure, and maintain office IT equipment including networking gear, workstations, printers, and video conferencing systems
Create Clear Documentation: Write and maintain clear, concise documentation for IT processes, configurations, and troubleshooting guides
Manage SaaS Administration: Administer productivity platforms including Google Workspace and Microsoft 365, managing licenses, permissions, and integrations
Juggle Multiple Projects: Balance competing priorities and manage multiple IT initiatives simultaneously without dropping the ball
Qualification
Required
3+ years of experience in IT operations, systems administration, or a related technical role
Hands-on experience with MDM platforms (JumpCloud, Jamf, Kandji, or similar)
Strong understanding of SSO/SAML integration and identity management concepts
Proficiency scripting in Bash and Python
Experience with command-line administration on macOS and Linux
Familiarity with Google Workspace and Microsoft 365 administration
Experience setting up and managing office IT equipment and networking
Strong troubleshooting skills with a customer-service mindset
Excellent written and verbal communication skills
Ability to work independently and manage multiple projects in a fast-paced startup environment
Collaborative spirit and a drive to continuously learn new technologies
Preferred
Experience in defense, government, or high-growth startup environments
Familiarity with Zero Trust security principles
Experience with endpoint security tools (CrowdStrike, SentinelOne, or similar)
Relevant certifications (CompTIA A+/Network+/Security+, ITIL, Microsoft, etc.)
Experience supporting remote-first or distributed teams
Familiarity with compliance frameworks (NIST 800-171, SOC 2, etc.)
Benefits
Salary
Equity
Comprehensive benefits
Remote-first culture with flexible work arrangements
Company
Quartermaster AI
We are a defense technology company using proprietary AI robotics tech to build a sensor constellation to deliver unprecedented insights into global maritime activity.
11-50 employees
H1B Sponsorship
Quartermaster AI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Early StageCompany data provided by crunchbase