TikTok · 5 days ago
Global Head of Search & Interaction Safety Operations, SJ
San Jose, CA
Full-time
Onsite
Lead/Staff, Director/Executive
$156K/yr - $344K/yr
5+ years expTikTok is the leading destination for short-form mobile video, dedicated to inspiring creativity and bringing joy. The Global Head of Search & Interaction Safety Operations will develop and implement strategies to safeguard user interactions, manage global workforce planning, and lead cross-functional partnerships to enhance operational excellence in safety processes.
Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo
Responsibilities
Develop and implement the global operations strategy for Search & Interaction Safety across APAC, EMEA, and AMS
Define operational OKRs, performance metrics, and success criteria for evaluation workflows
Drive operational readiness for new product launches, model updates, and emerging risk areas
Ensure consistent execution, alignment, and operational rigor across all sites
Lead global workforce planning, staffing allocation, and capacity modeling
Build location strategies balancing quality, cost, compliance, and business continuity
Oversee partner management and internal workforce models, including full-time, contract, and contingent talent
Own the evaluation quality framework for Search & Interaction, including calibration, audit mechanisms, accuracy improvements, and feedback loops
Identify root causes of evaluation gaps and lead cross-functional remediation with Policy, Product, and Engineering
Proactively assess emerging safety risks and implement mitigation plans
Act as the operational counterpart to Search Product, Policy, Engineering, and Data Science
Translate product and policy requirements into clear operational workflows
Drive alignment on priorities, timelines, and resource needs across global stakeholders
Lead and inspire global SIS operations teams across multiple markets
Develop talent, strengthen leadership bench, and ensure effective succession planning
Foster a culture of accountability, inclusion, high ownership, and operational excellence
Lead transformation initiatives to modernize evaluation systems, workflows, and tooling
Implement automation, efficiency improvements, and scalability solutions
Measure business impact and drive continuous optimization
Qualification
Required
Bachelor's Degree & above
5 years in global operations, trust & safety, search quality, or related domains
Proven experience leading large global organization with +300 HC
Strong problem-solving, analytical, and strategic thinking capabilities
Demonstrated success influencing & partnership cross-functional stakeholders at senior levels
Excellent communication and executive-level stakeholder management
Familiarity with policy development, risk management, and regulatory environments
Preferred
Ability to thrive in ambiguity and adapt quickly in a fast-paced, high-growth environment
Benefits
Employees have day one access to medical, dental, and vision insurance
A 401(k) savings plan with company match
Paid parental leave
Short-term and long-term disability coverage
Life insurance
Wellbeing benefits
10 paid holidays per year
10 paid sick days per year
17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)
Company
TikTok
TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.
10001+ employees
H1B Sponsorship
TikTok has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (979)
2024 (601)
2023 (387)
2022 (322)
2021 (133)
2020 (72)
Funding
Current Stage
Late StageLeadership Team
N Ali Mohamed
CEO
Blake Chandlee
VP Global Business Solutions
Recent News
BiometricUpdate.com
2026-01-20
2026-01-20
PCMag Australia
2026-01-19
Company data provided by crunchbase