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Manulife · 20 hours ago

Health & Prevention Program Manager

Boston, Massachusetts

Full-time

Hybrid

Mid Level

$73K/yr - $122K/yr

3+ years exp

John Hancock is currently transforming their Long-Term Care (LTC) business to support customers in aging in place. The Health & Prevention Program Manager will organize and enable the Long-Term Care Health & Prevention team's strategic priorities through exceptional Project Management, contributing to the realization of the team's strategy and objectives.

FinanceFinancial ExchangesFinancial Services

Responsibilities

Partner with team members (Product Owners and Business Analysts) to drive John Hancock’s LTC transformation and strategic priorities within the Health & Wellness pillar

Work with stakeholders to define and manage the scope, strategy, requirements and implementation of projects

Setting project goals and objectives while ensuring the meeting of deadlines

Coordinating with the multidisciplinary teams outside of Health & Prevention (Marketing, Human Centered Design, Advanced Analytics, etc.) to develop and implement strategies

Creating excellent documentation of projects inclusive of Project Plans, Timelines, Roadmaps, RACIs, Presentations and Reporting

Maintaining excellent organization of documentation related to specific projects

Managing project budgets and timelines

Ensuring all project stakeholders are kept informed about project progress, deadlines, and potential issues

Develop cost-benefit analyses for project initiatives

Identify, analyze, mitigate, document, and control project risks

Qualification

Business AnalysisStakeholder ManagementProject ManagementExcelPowerPointProject Management ToolsBusiness Project PlansSolution-oriented MindsetGeriatric CareWellness ProgramsCommunication SkillsInterpersonal SkillsDocumentation SkillsOrganizational SkillsRelationship Building

Required

Minimum of 3+ years of progressive Project Management/Business Analysis experience supporting Business teams and large-scale projects

Exceptional organization, communication, documentation and interpersonal skills

Superior understanding of business and operational processes

Experience with creating Business Project Plans/Business Cases, while working directly with delivery leads

Strong analysis and solution-oriented mindset

Partner management and communication skills in sharing progress and facilitating planning meetings

Proficient in Excel and PowerPoint as well as other Project Management tools

Good understanding of project management methodologies and workflow design

Understanding of system design and analysis and user testing

Experience designing roadmaps, use cases, RACIs, update documentation, budget plans with familiarity with ROI metrics

Ability to cultivate relationships with key stakeholders representing a broad range of functions and levels

Preferred

Business knowledge and understanding of long-term care insurance and understanding of wellness programs for the aging population

Understanding of geriatric care services (Home Health, Assisted Living, Skilled Nursing, etc.)

Benefits

Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans

Various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)

Financial education and counseling resources

Generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year

Full range of statutory leaves of absence