TELUS Digital · 1 week ago
Senior Sales Executive, Genesys
Columbus, OH
Full-time
Hybrid
Senior Level
5+ years expTELUS Digital is an award-winning digital product consultancy and the digital division of TELUS, focusing on transformative customer experiences. They are seeking a strategic and results-driven Senior Sales Executive to lead the growth of implementation services alongside the Genesys suite of products, driving customer success in modernizing contact centers.
AnalyticsArtificial Intelligence (AI)ConsultingData Collection and LabelingInformation ServicesInformation TechnologyOutsourcing
Responsibilities
Lead and scale the Genesys sales practice across target regions and industries
Build and maintain a robust sales pipeline focused on revenue growth, customer adoption, and market expansion
Recruit, mentor, and lead a high-performing sales team specializing in cloud contact center technologies
Drive sales opportunities in collaboration with Genesys account teams, partners, and internal stakeholders
Develop and execute strategic sales plans that align with organizational objectives and market trends
Present and demonstrate the value of Genesys to prospects, customers, and partners
Stay informed on industry trends, competitive offerings, and evolving customer needs in the contact center space
Partner with marketing, product, and customer success teams to align sales efforts with broader go-to-market strategies
Consistently meet or exceed revenue targets and performance goals
Qualification
Required
5+ years of Genesys experience
Strong knowledge of Genesys and the broader cloud contact center landscape
Proven success in meeting and exceeding sales targets in complex B2B environments
Demonstrated ability to build, lead, and motivate high-performing sales teams
Excellent communication, presentation, and executive-level relationship-building skills
Experience managing long and complex sales cycles, including stakeholder alignment and negotiations
Strong analytical, strategic thinking, and problem-solving capabilities
Bachelor's degree in Business, Marketing, Computer Science, or a related field
Preferred
Familiarity with contact center operations, customer service workflows, and industry best practices
Background in partner ecosystem development and co-selling strategies
Proficiency with CRM systems and sales enablement tools
MBA or advanced degree in a relevant field
Company
TELUS Digital
TELUS Digital accelerates revenue growth and operational efficiency with AI-fueled technology and expert teams
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-09-02Acquired
2021-02-03IPO
2016-05-05Private Equity
Leadership Team
Grégoire Vigroux
Co-Founder, TELUS International Europe (exited but still involved)
Recent News
2025-11-14
Company data provided by crunchbase