L&N Federal Credit Union · 1 day ago
Banking Officer- Full-Time- Louisville, KY
L&N Federal Credit Union is seeking a Banking Officer to develop deeper relationships with new and existing members. The role involves providing solutions to member needs through various account and loan options while ensuring compliance with regulations and promoting credit union services.
BankingFinancial ServicesLending
Responsibilities
Provide information concerning services to new and existing members related to accounts, consumer loans, auto loans, and mortgage loans
Responsible for opening new member service accounts and resolving any questions or problems in regards to member service issues while looking for cross‑sell opportunities to better service the members
Effectively follow all onboarding procedures with all new members
Stay informed on all credit union promotions of new products or services
Conduct member service interactions consistent with the standards detailed in our Managing Service Excellence program
Adhere to Bank Secrecy Act and security procedures of the credit union
Provide product knowledge to members and be prepared to compare with the competition
Keep abreast of federal regulations and stay in compliance with all laws
Cooperate and work together as a team with coworkers, maintain a neat work area, and perform other duties as required by management
To practice confidentiality where appropriate in all employee, member and credit union affairs
Will be required to be able to operate a cash drawer and balance it
Assist Member Service Representative/Teller when possible to offer members prompt service
Qualification
Required
A high school education or GED required
1 year to 3 years of similar or related experience required
Preferred
Associate's Degree or higher preferred