HireTalent - Staffing & Recruiting Firm ยท 1 day ago
Order Management Specialist
El Paso, TX
Contract
Onsite
New Grad, Entry LevelHireTalent is a staffing and recruiting firm seeking an Order Management Specialist to manage the full lifecycle of customer orders. The role emphasizes coordination, accuracy, and on-time execution, requiring strong ownership and effective communication with cross-functional teams.
DeliveryHuman ResourcesStaffing Agency
Hiring Manager
Alisha Pradhan
Responsibilities
Demonstrate strong ownership: follow assignments from start to finish, maintain accountability, and ensure daily responsibilities are completed before end of day
Schedule orders and manage ship date accuracy while considering plant capacity, loading constraints, lead times, and PELT codes
Review order details and ensure alignment with engineering, planning, production, and supply chain requirements
Communicate proactively with internal teams including supply chain, production, engineering, planning, and shipping to resolve issues or delays
Monitor order status daily to identify BOM issues, missing information, customer requests, and order discrepancies; escalate when needed
Manage and track Customer Requests (CRs), ensuring professional and informative responses to internal and external stakeholders
Support on-time delivery metrics (OTDS) by maintaining clean order flow and ensuring timely task completion
Qualification
Required
Managing the full lifecycle of customer orders with a strong emphasis on coordination, accuracy, and on-time execution
Strong ownership, excellent follow-through, and the ability to work efficiently in a fast-paced plant operation
Demonstrate strong ownership: follow assignments from start to finish, maintain accountability, and ensure daily responsibilities are completed before end of day
Schedule orders and manage ship date accuracy while considering plant capacity, loading constraints, lead times, and PELT codes
Review order details and ensure alignment with engineering, planning, production, and supply chain requirements
Communicate proactively with internal teams including supply chain, production, engineering, planning, and shipping to resolve issues or delays
Monitor order status daily to identify BOM issues, missing information, customer requests, and order discrepancies; escalate when needed
Manage and track Customer Requests (CRs), ensuring professional and informative responses to internal and external stakeholders
Support on-time delivery metrics (OTDS) by maintaining clean order flow and ensuring timely task completion
Preferred
Bachelor's degree preferred (Business, Supply Chain, Management, or related field); equivalent experience considered
Experience in order management, planning, customer service, or production support
Some project management experience
Proficient in SAP for order processing, scheduling, and CR management
Strong Excel skills
Familiarity with manufacturing environments or electrical distribution products is a plus
Strong attention to detail and accuracy with high-volume tasks
Excellent time management and prioritization in a fast-paced environment
Proactive, solution-oriented, and accountable for completing assigned tasks
Company
HireTalent - Staffing & Recruiting Firm
HireTalent is a certified Minority Business Enterprise (MBE) workforce solutions firm, specializing in securing the best talent fits in Executive/Retained Search, Direct Hire Placements, MSP, SOW, and nationwide hiring program management and support.
Founded in 1997
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ashish Kaushal
CEO / Founder
Company data provided by crunchbase