Operations Supervisor jobs in United States
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JLL · 2 weeks ago

Operations Supervisor

JLL is a leading global provider of real estate and investment management services, committed to shaping the future of real estate. The Operations Supervisor role involves directing daily operations to ensure efficient service delivery and operational excellence, while supporting field operations and collaborating with other managers.

CommercialReal Estate
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Responsibilities

Communicate owner/landlord processes to ensure full understanding by engineers and contractors performing building infrastructure work
Identify and execute updates and implementation of policies, procedures, and best practices
Identify safety hazards and work with EH&S and account management teams to remediate risks, ensuring a safe environment for staff
Manage refrigerant purchases and tracking for compliance and cost control
Gather information for business reporting purposes and track SLA performance
Track work orders in Corrigo and manage NTE (Not to Exceed) limits in work orders
Oversee operation, staffing, performance, and development of technical teams, including performance reviews and compliance with policies and training
Participate in recruiting, interviewing, and onboarding of technicians

Qualification

Building engineering experienceHVAC equipment repairUniversal EPA certificationMicrosoft Office proficiencyOrganizational skillsSupervisory skillsAnalytical abilityCustomer service focusInterpersonal skills

Required

High School diploma or equivalent
Seven (7) years of technical experience in building engineering with strong background in packaged HVAC equipment repair, refrigeration, and maintenance
Strong organizational and management skills with ability to multi-task
Valid Driver's License
Universal EPA certification
Excellent interpersonal and supervisory skills with strong emphasis on customer service
Strong analytical ability and detail-oriented approach

Preferred

8+ years of relevant technical experience in building engineering
Proficient in Word, Excel, and other Microsoft Office Suite programs
Experience with overall HVAC system design and applications
Excellent business writing and verbal communication skills
Ability to function effectively in dynamic work environments
Customer/client focused mindset with ability to accept and manage change

Benefits

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Company

We’re a leading professional services firm that specializes in real estate and investment management.

Funding

Current Stage
Public Company
Total Funding
$1.59B
2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M

Leadership Team

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Christian Ulbrich
Global Chief Executive Officer
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Jones Lang LaSalle
Global CEO, Capital Markets and Member
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Company data provided by crunchbase