Big Smoke Burger · 6 days ago
SALES MANAGER
Holiday Inn Exp - Orlando, Orlando, FL, US
Full-time
Onsite
Mid Level
3+ years expBig Smoke Burger is seeking a part-time Hotel Sales Manager for their Holiday Inn Express & Suites Orlando East-UCF Area. The role involves strategically planning and managing direct sales activities to achieve optimal occupancy and revenue through effective sales and revenue management strategies.
Food & Beverages
Responsibilities
Responsible for meeting/exceeding assigned sales goals. Will be the sales representative for the hotel to ensure that all appropriate markets are being saturated and maintained. Must be able to identify sales opportunities and act accordingly to close the sale. It is expected that the Sales Manager will consistently meet/exceed the sales call goals established by the company. This includes but is not limited to prospecting, outside or cold calls and account maintenance calls
Growing RevPar to the comp set as measured by Smith Travel Research
Be a sales leader for the hotel to ensure that all appropriate markets are being saturated. Must be able to write out and articulate strategies to work the market via Sales Strategic plans and monthly action plans that outline the yearly and monthly sales strategies for the hotel. Plans are expected to detail the efforts to solicit business from not only the corporate market but also the SMERF market and any other applicable and appropriate markets for the specific market the hotel resides in. It is expected that the sales manager will consistently meet/exceed the sales call goals established by the company
In addition, it is expected that the Sales Manager will be responsible for booking the function space, quoting meeting room rental, A/V and F&B when applicable
Must be skilled in building rapport, qualifying, presenting, negotiating and closing on business, as well as servicing accounts
Must become proficient in the use of brand reports, hotel reports, etc
Enter all relevant sales call documentation for the team in the sales automation system (STS) on property
Respond timely to all group/meeting RFP’s through channels including brand and online such as Hotel Planner, Meeting Broker and Cvent
Conduct outside sales calls to build relationships with organizations who generate group and corporate business in the area
Develop and maintain a productive relationship with the University of Central Florida and its many programs (Sports, Alumni, Continuing Education)
Implement company programs (PRM/IHG) and manage the sales and marketing efforts of the property in a manner consistent with our policies and procedures; prepare, analyze and review rooms revenue & presentations to owners
Must work with the hotel General Manager and other regional support staff to generate forecasts (monthly, quarterly) and budgets (annual and departmental)
Maximizing the brand relationships by working with their various staffing personnel (including but not limited to the national account managers, group desk and regional support) that can help the hotel to gain market share, build customer relations and gain exposure in various marketplaces. Must become astute in the consistent use/updating of all the brand tools inclusive of RFP qualifiers, web tools, packaging, reports, etc. In addition, must complete all required brand training
Demonstrate leadership skills by consistently growing responsibilities, strengthening skill set, knowledge base and engagement with the staff by using tools /resources provided
Complete all necessary training for IHG Sales Certification and continuing brand mandated training requirements
Perform special projects and other responsibilities as assigned. Participate in meetings as needed
Conduct property tours
Inventory sales collateral
Be part of the hotel’s management team
Ensure that appropriate, professional dress code and behavior are in place at all times in the work environment, inclusive of meetings and events held off property
Qualification
Required
Four-year college degree or equivalent education/experience
Three years within the hotel sales discipline
Advanced knowledge of the principles and practices within the sales/marketing/hospitality profession
Highly developed communication skills to frequently present, negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients
Writing skills
Computer skills
Brand systems knowledge
Sales Data Base System (Sales Pro, STS, Delphi, etc.)
Preferred
Selling for IHG properties is beneficial but not required
Company
Big Smoke Burger
Big Smoke Burger is a fast casual restaurant that focuses on serving top quality grilled burgers, fresh hand-cut fries in a casual, cool atmosphere.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase