Child & Family Services, Inc. · 22 hours ago
Administrative Assistant - Community Service Agency
Fall River, MA
Full-time
Onsite
New Grad, Entry Level
$17/hr - $20/hrChild & Family Services, Inc. is a community service agency that emphasizes diversity and equity as a human right. The Administrative Assistant within the agency will provide support to the program director and staff, ensuring efficient communication and timely completion of reports while maintaining a safe environment for clients and staff.
CharityHealth CareMental HealthNon ProfitPsychologySocialTherapeutics
Responsibilities
Provide accurate information regarding agency policy, procedures, and service options when inquiries are made by potential new clients and community resources and services providers
Data Collection regarding program participation, compile monthly reports
Clerical duties i.e. photocopying, filing, typing, faxing etc
Maintain program databases (CSA Connecter, Benefit Assignments, etc.)
Complete insurance inquiries for private insurances, as needed
Administrative support to Program Director and program staff
Scheduling documenting and competing minutes for meetings (Systems of Care, Staff Meeting, Group Supervision)
Maintain a positive working relationship with agency staff, supervisors, and community contacts
Maintain agency records within procedural requirements
Maintain current knowledge related to rules and regulations governing confidentiality of medical records including but not limited to HIPAA
Be knowledgeable of new programs (or changes in existing programs), activities, and groups
Maintain program databases
Provide administrative support to office manager and program staff
Maintain regular and timely attendance
Maintain a positive attitude and promote a positive work environment
Adhere to all policies set forth in the Employee Manual
Have a commitment to the agency’s philosophy and the ability to translate this to others
Other office duties as deemed necessary
At times, the CSA Administrative Assistant will assist in coverage for the front desk, which hold duties including, but not limited to:
Answer incoming calls and route caller to appropriate staff
Maintain and update information at front desk, including waiting room Information and notices, as needed
Maintain mailboxes and process incoming/outgoing mail and faxes, including notifying appropriate staff of incoming deliveries and ensuring outgoing mail has appropriate postage
Provide general agency correspondence as needed
Qualification
Required
Provide accurate information regarding agency policy, procedures, and service options when inquiries are made by potential new clients and community resources and services providers
Data Collection regarding program participation, compile monthly reports
Clerical duties i.e. photocopying, filing, typing, faxing etc
Maintain program databases (CSA Connecter, Benefit Assignments, etc.)
Complete insurance inquiries for private insurances, as needed
Administrative support to Program Director and program staff
Scheduling documenting and competing minutes for meetings (Systems of Care, Staff Meeting, Group Supervision)
Maintain a positive working relationship with agency staff, supervisors, and community contacts
Maintain agency records within procedural requirements
Maintain current knowledge related to rules and regulations governing confidentiality of medical records including but not limited to HIPAA
Be knowledgeable of new programs (or changes in existing programs), activities, and groups
Maintain program databases
Provide administrative support to office manager and program staff
Maintain regular and timely attendance
Maintain a positive attitude and promote a positive work environment
Adhere to all policies set forth in the Employee Manual
Have a commitment to the agency's philosophy and the ability to translate this to others
Other office duties as deemed necessary
At times, the CSA Administrative Assistant will assist in coverage for the front desk, which hold duties including, but not limited to:
Answer incoming calls and route caller to appropriate staff
Maintain and update information at front desk, including waiting room Information and notices, as needed
Maintain mailboxes and process incoming/outgoing mail and faxes, including notifying appropriate staff of incoming deliveries and ensuring outgoing mail has appropriate postage
Provide general agency correspondence as needed
Preferred
Full-time 30 Hours per week preferred, but can consider 25 hours per week / 4 or 5 day work week
$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)
Benefits
$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)
Bonus or other incentives
Company
Child & Family Services, Inc.
Child & Family Services, Inc.
Founded in 1843
201-500 employees
Funding
Current Stage
Growth StageRecent News
Pacific Business News
2025-01-28
Pacific Business News
2023-12-20
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