Apply on Employer Site

Signature Solar · 19 hours ago

Strategic Installation Support

Sulphur Springs, TX, US

Full-time

Onsite

Entry, Mid Level

2+ years exp

Signature Solar is a company focused on solar energy solutions, and they are seeking a Strategic Installation Support professional. This role involves training a network of Strategic Installers and ensuring the successful deployment and maintenance of solar equipment while providing technical assistance and customer service.

Renewable EnergyRetailSolar

Responsibilities

Assist with Troubleshooting and resolving technical issues related to solar products purchased from Signature Solar

Collaborate with the Business Development team in connection with servicing Installer needs

Stay up to date with changes based on emerging products and regulations

Deliver unparalleled customer service, whether face-to-face, over the phone, or through email, including managing conversations with dissatisfied customers that may escalate into stressful situations

Speak to customers, explain technical concepts, host seminars, and provide clear instructions

Offer support through the home location of Sulphur Springs, TX, and travel for on-site support

Manage travel schedules efficiently to maximize productivity and ensure effective client engagement

Safely operate a vehicle to attend client meetings, networking events, and business-related activities

All other duties assigned

Qualification

Solar installationTroubleshooting technical issuesNABCEP certificationWiringSystem configurationCustomer serviceAnalytical skillsCollaborationAdaptability

Required

2+ years of Residential or Commercial solar installation, wiring, and system configuration

Field-based role with travel for on-site support

Ability to perform tasks that involve standing, walking, lifting 100+ lbs, bending, stooping, computer work, working with live electricity, climbing on roofs, navigating high distances, and other physical activities