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S&P Global · 14 hours ago

Market Analytics Product Advisor

Albany, NY

Full-time

Onsite

Mid, Senior Level

$85K/yr - $95K/yr

5+ years exp

S&P Global is a leading provider of essential intelligence, and they are seeking a Market Analytics Product Advisor to support their Market Analytics product-suite. This role will focus on addressing customer queries, collaborating with sales and product teams, and identifying impactful use cases to enhance customer experience.

AnalyticsBusiness IntelligenceCreditEnterprise SoftwareFinanceFinancial ServicesInformation ServicesMarket Research

Culture & Values

No H1B

Responsibilities

Conduct training sessions to help customers understand and maximize the use of the product features and functionalities

Handle custom data requests and assist customers in exploring use cases relevant to their business needs

Gather and provide Voice of Customer (VOC) feedback to the product team for potential enhancements or improvements

Collaborate with cross-functional teams to ensure seamless product delivery and customer satisfaction

Stay updated with industry trends and product updates to provide informed support and advice to customers

Report to and support the Market Analytics Executive Consultant in creating custom presentations and analysis tailored to client needs

Qualification

Product support experienceAnalytical skillsAnalytics toolsOEM experienceAutomotive industry analysisCommunication skillsProblem-solving skillsCollaborative teamwork

Required

Bachelor's degree in business, Finance, Analytics, or a related field

Proven experience in product support or customer service, preferably in a market analytics or sales performance environment

OEM experience compiling data from multiple sources to create analytics and insights for leaders and executives

Strong analytical skills with the ability to interpret complex data and provide actionable insights

Excellent communication skills, both written and verbal, with the ability to conduct training sessions and support customer presentations

Proficiency in using analytics tools and software, with a strong understanding of data management and reporting

Preferred

Direct experience in automotive industry analysis, ideally at an Original Equipment Manufacturer (OEM) in an operations-related role such as Sales & Incentive Planning, Distribution, or Dealer Development

Experience in a related consulting role within the automotive industry

5-10 years of applicable experience in market analytics or a similar field

Familiarity with custom data request processes and use case exploration

Ability to work collaboratively with cross-functional teams and support senior consultants in project execution

Strong problem-solving skills and a proactive approach to identifying opportunities for product improvement

Benefits

Health & Wellness: Health care coverage designed for the mind and body.

Flexible Downtime: Generous time off helps keep you energized for your time on.

Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.