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Foureyes · 3 days ago

Principal Performance Manager

United States

Full-time

Remote

Lead/Staff

$90K/yr - $150K/yr

10+ years exp

Foureyes is a remote-first company focused on the automotive vertical, seeking a Principal Performance Manager. This role involves owning complex dealer group relationships and serving as an executive-level performance advisor to align product capabilities with dealership objectives.

AnalyticsArtificial Intelligence (AI)SaaSSales AutomationSoftware

Culture & Values

No H1B

Responsibilities

Own a small portfolio of Foureyes’ largest and most complex dealer groups

Serve as the primary executive partner to group-level decision makers

Influence long-term customer strategy, roadmap alignment, and value realization

Own onboarding outcomes for Foureyes’ most complex dealer groups, establishing executive alignment on objectives, success measures, and performance expectations from day one

Partner with Solutions Engineering and Implementation teams to define onboarding strategy, sequencing, and scope for complex data and product environments

Ensure early data confidence and reporting readiness as the foundation for advanced activation strategy, cross-product adoption, and long-term optimization

Own executive-level Focus Groups and Executive Business Reviews, with emphasis on ROI, financial impact, and operational scale

Guide customers through advanced activations, cross-product alignment, and complex workflows spanning multiple rooftops

Translate cross-rooftop and group-level insights into strategic recommendations that influence executive decision-making

Own renewal and expansion strategy for assigned accounts

Shape multi-year growth plans tied to measurable business outcomes

Partner closely with Revenue, Product, and Leadership teams

Act as a thought leader internally, mentoring Performance Managers and Sr. Performance Managers

Surface systemic customer patterns and product insights to influence Connect roadmap and performance strategy

Help define and evolve best practices for performance management, onboarding, and executive engagement across Connect

Qualification

Automotive retail expertiseStrategic advisory experienceAdvanced analytical skillsExecutive consultingTechnical proficiencyOrganizational influenceSelf-directedCustomer-focused mindsetStorytelling skills

Required

Expert-level understanding of automotive retail operations, enterprise dealership groups, and complex organizational dynamics

Experience operating as a strategic advisor to executive leadership across large, multi-rooftop organizations

Exceptional ability to identify systemic performance patterns across complex customer environments

Proven experience translating data into long-term strategy, financial impact, and enterprise-level ROI

Comfortable operating with ambiguity and shaping direction where frameworks do not yet exist

Demonstrated success leading high-stakes executive conversations, including renewals, expansions, and strategic planning

Ability to influence without authority at the executive level, internally and externally

Strong storytelling skills that connect insights to business priorities and long-term value

Deep familiarity with complex activation strategies, cross-product alignment, and advanced data environments

Trusted partner to technical, product, and leadership teams in shaping customer strategy and roadmap feedback

Self-directed, organized, and able to manage multiple large accounts simultaneously

Bias for action, proactive identification of opportunities and risks

High integrity, customer-focused mindset, and strong follow-through

10-12+ years in automotive retail, automotive SaaS, consulting, professional management, or operational leadership roles working directly with enterprise or multi-rooftop dealer groups

7+ years working with enterprise or multi-rooftop dealer groups at the executive level

Benefits

Competitive salary and health benefits for eligible full time employees.

Additional benefits including 401k matching, and a subsidy for internet or cell phone.

Generous PTO days, in addition to paid holidays that incorporate two days to honor and celebrate your heritage, culture, or traditions that matter most to you-- just tell us when!

Half Day Summer Fridays!