First Citizens Bank · 16 hours ago
Default Analyst II - Bankruptcy, Foreclosure, and Collections (Hybrid)
Raleigh, NC
Full-time
Hybrid
Mid Level
$70K/yr - $95K/yr
3+ years expFirst Citizens Bank is seeking a Default Analyst II for a hybrid role that involves managing a portfolio of accounts with default statuses including repossession and foreclosure. The analyst will analyze documentation, coordinate default-related projects, and ensure compliance with legal and regulatory guidelines while maintaining strong relationships with key stakeholders.
BankingInsuranceLendingPaymentsWealth Management
Responsibilities
Account Analysis - Analyzes documentation and information within a portfolio account. Reviews system notes, loan history, and other relevant case information prior to initiating foreclosure actions. Ensures completeness and accuracy of included documentation. May investigate or resolve discrepancies identified in account analysis
Account Management - Works pipeline of accounts, completing all tasks within the required timeframes. Updates systems with detailed account notations and arranges account maintenance if necessary. Decides next steps, passing accounts onto external attorneys, vendors, and other key contacts for default-related litigation. Follows up to ensure work is completed in a timely fashion and to continuously monitor assigned account status
Business Support - Supports the tracking and response requirements of customer complaints. Assists with internal audit of attorney vendors, ensuring compliance with vendor management and regulatory guidelines. Performs additional tasks as needed to aid department initiatives and projects. Maintains a strategic knowledge of department goals and objectives
Relationship Development - Builds and maintains strong relationships with managers, associates, vendors, and other key vendors involved in handling portfolio accounts
Coordinating default related projects
Qualification
Required
Bachelor's Degree and 3 years of experience in Financial Services industry, including Bankruptcy, Foreclosure, Collections, or Default Litigation OR High School Diploma or GED and 7 years of experience in Financial Services industry, including Bankruptcy, Foreclosure, Collections, or Default Litigation
Preferred
Paralegal Degree and 3 years of experience in Creditor's Rights or Financial Services industry, including Repossession, Loss Projection and Forecast, Default Litigation, and Foreclosure
Knowledge of industry specific regulations and laws pertaining to collections, default, repossession, losses, and foreclosure
Experience with bank acquisition
Experience with servicing of investor accounts
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
C
Craig Nix
Chief Financial Officer
Samantha Bureau - Johnson
SVP & Director, Customer Contact Center
Recent News
2026-01-13
2026-01-06
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