Woodruff Property Management Company · 10 hours ago
Training and Development Manager
Columbus, GA, US
Full-time
Onsite
Mid Level
3+ years expWoodruff Property Management Company is seeking an engaging and organized Training and Development Manager to support onsite teams through onboarding, ongoing education, and performance-focused training. This role ensures company standards, operational expectations, and compliance are consistently reinforced across all properties.
Property ManagementReal Estate
Responsibilities
Design, develop, and deliver training programs that support operational consistency, performance improvement, and compliance
Lead new-hire onboarding, role-specific training, and ongoing education for onsite team members
Facilitate training through in-person sessions, live virtual meetings, and recorded training content
Provide on-site training support during new property transitions, takeovers, and performance interventions
Partner with Community Managers and regional leadership to identify training needs and reinforce performance expectations
Review call recordings, shop reports, and digital interactions to coach performance and reinforce sales and service standards
Assign follow-up training, track completion, and monitor compliance through the Learning Management System
Plan and facilitate recurring companywide and regional training sessions aligned with operational priorities
Support the rollout of new initiatives, process updates, and company standards
Maintain training materials, documentation, reporting, and records for leadership review
Stay current on industry trends, fair housing requirements, and company policies
Support company events, recognition efforts, and additional projects assigned
May be required to travel to other WPMC properties as needed
Qualification
Required
Minimum of 3 years of multifamily property management experience required
Strong communication and presentation skills with the ability to engage groups effectively
Comfortable leading both in-person and virtual training sessions
Professional, approachable, and effective when coaching and providing feedback
Solid understanding of onsite property operations and leasing fundamentals
Strong organizational skills with attention to detail
Dependable, collaborative, and able to work independently
Willingness to travel based on business needs
Reliable transportation to support property and training needs
Must pass a criminal background check and drug screening
Valid driver's license with a clear Motor Vehicle Record
Ability to stand, walk properties, and facilitate in-person training sessions
Ability to travel to multiple properties as required
Frequent standing, walking, and light lifting (up to 25 lbs.)
Ability to use a computer, phone, and office equipment for extended periods
Preferred
Entrata experience preferred
Benefits
Choice of three medical plans, plus dental and vision coverage
Short-term & long-term disability and AFLAC supplemental insurance
401(K) with company match (100% of the first 3%, plus 50% match on the next 2%)
Paid Time Off (PTO) – 16 days per year (prorated in the first year)
9 company-paid holidays
A supportive, team-oriented environment with opportunities for growth
Company
Woodruff Property Management Company
WPMC specializes in third-party management, real estate consulting, brokerage, development, asset management, marketing, and due diligence.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Leah Shiver
Chief Operating Officer
Company data provided by crunchbase