Mountain America Credit Union · 2 months ago
Titles Specialist
Sandy, UT
Full-time
Onsite
Entry Level
1+ years expMountain America Credit Union is a financial institution seeking a Titles Specialist to serve members and internal customers by assisting in the titling process. The role involves maintaining relationships with the DMV, car dealerships, and insurance companies while ensuring timely and accurate service for members' titling needs.
BankingFinancial ServicesMortgage
Responsibilities
Provides quality service to credit union members to assist with the titling process to enhance their financial relationship with Mountain America
Adheres to call handling and quality review procedures
Assists loan officers in perfecting titles on all auto, boat, and RV loans to ensure that Mountain America has secured the collateral
Promotes and maintains effective partnerships with branches, member service teams and Credit Union members
Serves as a liaison with all state and/or county Department of Motor Vehicles (DMV) to obtain titles, solve problems, research issues to ensure timely processing of title paperwork
Knowledge of DMV related fees and forms to ensure proper and timely processing of titles
General understanding in all title processing responsibilities including, but not limited to: Member & Dealer payoffs, Releasing titles to members and other financial institutions, Request for letters of guarantee, UCC filing and follow-up, Outstanding title follow-up
Serves as a liaison with other financial institutions and dealers to obtain titles, solve problems, research issues to ensure timely processing of title paperwork
Accurately records title notes on member accounts to ensure proper and timely follow up occurs with member, financial institution, dealer or Mountain America teams
Responsible to maintain accurate filing of title paperwork to ensure timely processing of titles
Performs other duties as assigned
Qualification
Required
One to three years of similar or related experience
High school diploma or equivalent
Ability to read, understand and carry out instructions in written and oral form
Must be able to communicate effectively in a team environment
Must be dependable, detail-oriented, self-motivated and possess good customer service skills and excellent follow through
Must be able to work independently with little to no supervision
Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently
Ability to stand, walk, kneel and crouch occasionally
Close vision (clear vision at 20 inches or less)
Distance Vision (clear vision at 20 feet or more)
Ability to lift up to 10 pounds consistently and up to 50 pounds occasionally
Basic computer operating skills (windows navigation, mouse/keyboard functionality)
Intermediate to advanced level skill in Microsoft Office including Word, PowerPoint, and Excel
Type a minimum of 35 words per minute
Preferred
Spanish Bilingual Preferred-Not Required
$1.00 Differential for Spanish Speaking Skill Set
Company
Mountain America Credit Union
Mountain America Credit Union is a member-owned, full-service financial institution.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chad Curtis
EVP/Chief Financial Officer
Nathan Anderson
Executive Vice President/Chief Operating Officer
Recent News
2026-01-06
2025-12-24
Company data provided by crunchbase