Truist · 8 hours ago
Group Technology Manager – Technology Delivery Quality Assurance & Risk Governance
Atlanta, GA
Full-time
Onsite
Director/Executive
15+ years expTruist Bank is a financial services company seeking a Group Technology Manager for Technology Delivery Quality Assurance & Risk Governance. This strategic IT leader will oversee the Technology Delivery Quality Assurance and Risk Governance team, driving technology governance, compliance activities, and continuous improvement of service capabilities while ensuring adherence to regulatory standards.
BankingFinanceFinancial Services
Responsibilities
Defines procedures and controls for technology governance adherence, ensuring all technology delivery aligns with regulatory and internal standards
Establishes and publishes metrics related to technology governance and compliance, providing transparency and accountability through dashboards and regular reporting
Maintains service level monitoring and compliance dashboards to track performance, identify trends, and drive continuous improvement
Lead the development and management of enterprise training programs related to technology governance, TDLC, ITAM, compliance, and issues management, ensuring staff are equipped with up-to-date knowledge and skills
Oversee compliance with controls, including testing, evidence collection, reporting, and remediation of non-compliance
Responsible for establishing the vision and strategy for technology governance, compliance, and issues management, aligning with organizational goals and risk appetite
Leads issues management support functions for Platform Services, including identification, escalation, mitigation, and burn down of technology risks and compliance issues
Constantly analyzes different technologies and vendors for new or better alternatives, ensuring the organization leverages best-in-class solutions for governance and compliance
Provides continuous improvements of service capabilities through efficiencies and optimization, focusing on fast, easy, and cost-effective solutions
Responsible for the identification, development, and communication of new technology standards and best practices as appropriate
Maintains systems documentation such as IT operations manuals, compliance records, and governance frameworks
Partners with internal and external stakeholders to drive a culture of compliance, risk awareness, and proactive issue resolution
Manages vendor relationships and contracts related to governance, compliance, and quality assurance initiatives
Supports audit and regulatory examinations for Platform Services, ensuring timely and accurate responses to findings and recommendations
Leads special projects and initiatives to enhance the organization’s compliance posture and risk management capabilities
Qualification
Required
Bachelor's degree and fifteen to twenty years related experience or equivalent combination
Excellent knowledge of technical management and data governance
Knowledge of current trends in IT hardware and systems software field
Database management skills with the ability to produce reports
Familiarity with the support and troubleshooting of personal computers and tablet devices
Analyze situations, evaluate alternatives, and implement robust solutions
Interpret guidelines and analyze information to adapt or modify processes in response to changing circumstances
Duties may require non-routine analysis, research and follow-through
The position requires strong problem solving and analytical skills with the ability to work independently and exercise sound judgment
The ability to make commitments and be willing to be held accountable against them, organizing workloads to meet deadlines
Exhibit adaptability to accept or bring about change when needed
Strong written and verbal communication skills
The ability to excel in a team environment and advance overall team objectives
The ability to ensure customer satisfaction by delivering excellence in products and service
Ability to work and communicate with peers, vendors, internal staff, including software program leadership and others
Consistently demonstrate professional, positive, and approachable attitude, demeanor and discretion
Demonstrate sensitivity in handling confidential information
Formulate and clearly communicate ideas to others
Fluency in English
Financial responsibility may include working within a budget to complete projects, negotiating and contracting with vendors and assisting with budget development
Purchase equipment and supplies as provided for in the budget
Ability to manage personnel with little supervision
Preferred
Demonstrated experience in quality assurance, technology governance, compliance, issues management, and risk mitigation within a complex IT environment
Strong experience with ServiceNow platform workflows, navigation, and compliance tracking for technology delivery and risk governance
Strong knowledge of regulatory requirements, industry standards, and best practices for technology delivery, quality assurance, and risk management
Experience with service level monitoring, dashboarding, and metrics-driven performance management for risk governance
Ability to define and implement training programs related to governance and compliance
Excellent leadership and stakeholder management skills
Experience leading cross-functional teams in the implementation and continuous improvement of technology delivery quality assurance and risk governance
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
Vacation
Sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
10001+ employees
H1B Sponsorship
Truist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (313)
2024 (247)
2023 (288)
2022 (275)
2021 (278)
2020 (270)
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Michael Maguire
Chief Financial Officer
James Cordovana
SVP of Cloud Security Enterprise Architect
Recent News
Maryland Daily Record
2026-01-03
Company data provided by crunchbase