Avera Health · 1 week ago
Account Manager
Sioux Falls, SD
Full-time
Hybrid
Mid Level
$61K/yr - $92K/yr
3+ years expAvera Health is a healthcare organization focused on moving health forward for patients. The Account Manager will develop and maintain relationships with groups and agents, ensuring excellent service and retention while executing strategic account plans.
Health CareHospitalMedical Device
Responsibilities
Responsible for meeting or exceeding production towards achievement of membership goal
Develop and execute plans required for outstanding performance as measured by client retention and survey response including: Develop and manage business plan for key accounts. Build strong, productive and influential relationships with groups and their agents. Oversee execute the on-boarding and renewal process of large employer groups. Encourage networking with community leaders to promote Avera's visibility in the community and attendance at important industry functions and other events. Knowledge required in offering thoughtful solutions and recommendations to enhance the sales, growth, health and retention of accounts
Develop book-of-business plan to ensure customer satisfaction and retention. Provide clients the service required to reach company performance objectives. Owns the service experience of clients and agents in the field. Works with internal service and operational departments to insure complex situations regarding eligibility, claims, and billing are resolved timely and according to Avera Health Plans policies, Participation Agreement and the Certificate of Coverage. Interface with assigned brokers and consultants. Responsible for group renewals for which he/she is assigned, including negotiating with Risk Management/Underwriters and positioning the renewal with the agent and closing the renewal
Receive, renew, and document all steps of the renewal process for group renewal including alternate quotes as requested
Other duties as requested
Qualification
Required
South Dakota Resident Producers License - South Dakota Division of Insurance active in state of practice within 60 Days
Preferred
Bachelor's
Three to five years of related experience and/or training
Benefits
PTO available day 1 for eligible hires.
Up to 5% employer matching contribution for retirement
Career development guided by hands-on training and mentorship
Company
Avera Health
Avera Health, an integrated health system based in Sioux Falls, SD, is committed to making a positive impact in the health and wellness of persons and communities.
Founded in 1897Sioux Falls, South Dakota, USA
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$2.55MKey Investors
U.S. Department of JusticeBristol-Myers Squibb
2023-11-16Grant· $0.95M
2018-02-20Grant· $1.6M
Leadership Team
James J Breckenridge
SVP-Finance
Bob Sutton
Vice President of Community Relations
Recent News
2025-03-12
2024-02-19
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