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RadNet · 1 day ago

Clinical Sales Representative

Thousand Oaks, CA

Full-time

Onsite

Entry, Mid Level

$69K/yr - $75K/yr

2+ years exp

RadNet is a leading provider in radiology, committed to advancing patient care through innovative technology and a dedicated team. The Clinical Sales Representative will establish and grow relationships with local contracts and referral sources while promoting imaging services and ensuring customer satisfaction.

Health CareHealth DiagnosticsHospitalMedical

Responsibilities

Establishes relationships with existing local contracts and referral sources

Services and grows existing referring accounts

Meets/exceeds call schedule requirements

Responsible for branding the market

Conducts lunch and learn opportunities with referral sources

Maintains customer database (CRM) with any updates

Maintains referring physician expense log

Distributes and collects, analyze and responds to physician satisfaction surveys

Promotes public relations with doctors (change to referring physicians) and other clients (e.g. lunches, Christmas and Holiday gifts, etc.)

Identifies, prospects, and sells imaging services to local IPA’s, HMO’s, medical groups, and referring physicians through lead generation, cold calling, and regular visits to potential and existing clients in efforts to grow territory and increase company revenue

Maintains consistent attentiveness to the market and awareness of the target market by staying abreast of competitor actives and the marketplace

Establishes relationships with prospective local contracts and referral sources

Plans and arranges daily activities and sales calls

Researches, attends and or host community outreach events to promote facility services and bring new business development (E.g. host CME Lectures, networking events, attend and or participate in healthcare events, lunch and learn, targeted campaigns)

Develops and distributes marketing materials (e.g. flyers, mailers, fax blasts) and ensures that all existing materials are up-to-date (if applicable)

Promotes new service, hours, radiologist, equipment, site specific programs

Work with web team to develop and maintain market visibility through web presence, social media and media attention

Continuous growth of clinical knowledge to conduct clinical sales calls and clinically targeted campaigns to referring community

Continuously seeks for new ways to grow volume to assigned centers (new contract opportunities, build relationships with non-traditional referral sources-i.e. College and Universities Athletic Directors)

Stays abreast of referral patterns

Updates DOS and local regional/site operations management of any applicable changes or issues (e.g. modality volume drops)

Compiles and frequently reviews volume trends and marketing plans to ensure specific marketing goals are attained

Assists with special projects as needed

Understands how to pull trending data and then utilize in a sales call planning

Provides customer service to existing contracts (including managed care organizations), physicians, medical offices, IPA’s and other contracted accounts

Identifies and resolves service issues in relation to referring physicians, their staff, and patients

Provides services to referring physicians by functioning as a liaison between operations management, corporate management, and radiologists to ensure timely turnaround of service issues and/or concerns

Practices effective communication in all aspects of one’s performance representing accurate and appropriate information in a reliable manner. Remains proactive in relaying such information to immediate supervisor or DOS or Site Manager, Regional Manager and VP of Operations (If applicable) regarding issues, concerns, and activities in territory that may involve them or require their effort

Keep your immediate supervisor or DOS or Site Manager, Regional Manager and VP of Operations (If applicable) informed of your marketing plan for the day, ensuring communication in your daily agenda and objectives

Participates in all sales meetings to discuss issues, concerns, ideas, and/or developments

Demonstrates to be reliable, responsible and dependable

Maintains satisfactory personal attendance in accordance and communicates absence and schedule variances to immediate supervisor or DOS or Site Manager, Regional Manager and VP of Operations (If applicable)

Logs calls in CRM on a daily basis

Prepares and submits all weekly and monthly reports in a quality and timely manner

Attends corporate meetings, training, and webinars

Qualification

MarketingSalesCustomer Relationship ManagementData AnalysisCommunication SkillsInterpersonal SkillsStrategic ThinkingBachelor's DegreeMicrosoft WordMicrosoft ExcelMicrosoft OutlookInternet Proficiency

Required

Bachelor's degree/diploma in Marketing or a related field or two to three years related experience or training; or equivalent combination of education and experience

Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community

Ability to effectively present information to top management, public groups, and/or boards of directors

Good marketing/sales competencies including good communication and interpersonal skills, results orientation, customer orientation, strategic thinking and personal credibility

Intermediate knowledge in Word, Excel, Outlook and Internet