TEKsystems · 17 hours ago
Help Desk Support
Spring Valley, NY
Contract
Onsite
Entry Level
$18/hr - $25/hr
1+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Help Desk Support to provide installation and maintenance for equipment in the field. The role involves troubleshooting, technical support, and assisting users with various software and hardware issues.
Information Technology
Responsibilities
Accepting, reviewing and acting on help desk tickets
Providing in-person or remote technical support through email, phone and web-based platforms
Pinpointing technical issues based on reported symptoms and diagnostic reports
Using remote-control software to actively repair user issues
Performing basic account management tasks, such as resetting passwords and adjusting key settings
Training new employees or users on new software or repair processes
Assisting with routine tasks, such as inventory management
Creating and maintaining work logs that document customer interactions for all projects
Assisting with moving from Windows 10 to Windows 11
Set up of equipment
Qualification
Required
1-2 years of helpdesk experience
High School Degree required
Help desk support
Technical support
Troubleshooting
Help desk
Support
Deployment
Windows 10
Windows
Active directory
Hardware
Ticketing system
Windows server
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase