Samsung SDS America · 13 hours ago
Logistics Freight Forwarding Sales Associate (EM7098)
Cerritos, CA
Full-time
Onsite
Entry, Mid Level
$70K/yr - $85K/yr
1+ years expSamsung SDS America is a leader in the global logistics market, specializing in innovative logistics solutions. The Logistics Freight Forwarding Sales Associate is responsible for driving business growth by identifying new customers, proposing logistics solutions, and managing the full sales cycle to achieve assigned sales and profitability targets.
Information Technology & Services
Responsibilities
New Customer Acquisition & Business Development
Identify and engage potential clients through cold calls, sales tools, and market research
Prepare and present tailored logistics proposals, including fulfillment services and local transportation (W&D)
Actively participate in bid processes and follow up on opportunities
Explore upselling and cross-selling opportunities within new and existing accounts
Sales Execution & Revenue Generation
Manage the full sales cycle from lead generation to contract closure
Achieve assigned sales and profitability targets
Track pipeline and follow up on potential opportunities using CRM or sales tools
Pricing & Contract Coordination
Collaborate with the Pricing team to source competitive freight rates and structure profitable proposals
Work with the Legal team to review and finalize contracts
Negotiate pricing, contract terms, and service agreements to secure mutually beneficial deals
Operational & Issue Management
Serve as the primary contact for customers, ensuring smooth service delivery
Troubleshoot cost or operational issues and coordinate with the Operations team to maintain service continuity
Financial & Risk Oversight
Monitor and manage accounts receivable (AR) and accounts payable (AP), ensuring timely collection and payment
Coordinate with the Claims/Customer Service team to resolve complaints and service-related issues
Customer Relationship Management
Build and maintain strong client relationships, providing updates, service information, and industry insights
Ensure customer satisfaction by proactively addressing potential issues
Cross-functional Collaboration
Work with Sales, Marketing, Operations, Pricing, Legal, and Claims teams to deliver solutions aligned with customer needs
Coordinate internal resources to support account growth and service quality
Reporting & Communication
Provide regular updates to management on sales performance, pipeline, AR/AP status, and business opportunities
Share insights on market trends, competitor activities, and potential opportunities
Qualification
Required
High School diploma required; Bachelor's in Business, Marketing, Logistics, Supply Chain, or related field preferred
1-3 years of experience preferred; 3+ years highly desirable in logistics, 3PL, or sales roles
Proven sales experience in logistics, freight forwarding, or related industries
Experience with consulting-based logistics proposals a plus
Background in W&D operations: FTL, LTL, warehouse transportation, and fulfillment services highly preferred
Experience in ocean/air freight forwarding preferred
Proactive, positive attitude with strong relationship-building and business development skills
Understanding of logistics operations, pricing, and financial basics (AR/AP)
Excellent communication, presentation, and problem-solving skills
Strong organizational skills and ability to manage multiple priorities
Self-motivated, enthusiastic, and team player
Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook)
Willingness to travel up to 30% in the U.S
Benefits
Comprehensive Health Coverage Top-tier medical, dental, vision, and prescription plans to keep you and your family covered
401(k) with Company Match Invest in your future with our competitive retirement savings plan—and we'll match your contributions
Flexible Spending Accounts (FSAs) Set aside pre-tax dollars for healthcare or dependent care expenses
Paid Time Off & Holidays Generous PTO plus company-paid holidays to recharge and unplug
Family/Medical/Bereavement/Parental Leave Paid leave to support you during hardships or life's biggest moments
Life & Disability Insurance Peace of mind with company-paid life, short-term, and long-term disability coverage
Employee Discounts Enjoy exclusive deals on products and services with global Samsung Brand Power.
Wellness Programs From fitness incentives to mental health support, we've got your well-being covered
Learning & Development Access training, tools, and resources to grow your skills and career
Service Awards
Subsidized Lunch Support
...and more! Additional perks and programs designed to support you, at work and beyond
Company
Samsung SDS America
Samsung SDS America (SDSA) is the U.S. subsidiary of Samsung SDS, a global leader in cloud and digital transformation.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Daniel H.
Manager Strategic Partnership Digital Health
Hea Mi Woo
Executive Assistant to CEO
Company data provided by crunchbase