Podium · 14 hours ago
Risk & Abuse Analyst
Lehi, Utah
Full-time
Onsite
Entry Level
1+ years expPodium is a company focused on providing local businesses with a comprehensive platform and AI-driven solutions to enhance customer interactions. The Risk & Abuse Analyst will be responsible for identifying and investigating fraudulent activities, supporting compliance workflows, and collaborating with various teams to mitigate risks and improve trust in the platform.
CollaborationConsumer ReviewsMessagingSaaSSoftware
Responsibilities
Identify suspicious activity, abuse patterns, and anomalies across accounts, payments, and our messaging system
Conduct deep-dive investigations into potential fraud, abuse, and compliance violations, documenting findings and recommended actions
Support compliance workflows (ex. KYC, KYB, SMS Carrier Policies) by validating customer information and ensuring adherence to legal and regulatory guidelines
Work closely with Legal, Finance, Product, and Customer Success teams to align on risk mitigation, policy enforcement, and incident response
Use data-driven insights to recommend product and process improvements that reduce fraud and enhance customer trust
Prepare case summaries and communicate high-risk findings to leadership and relevant teams
Qualification
Required
1-3 years in fraud detection, risk operations, or compliance within SaaS
Strong ability to interpret data patterns, query systems (SQL or similar), and identify root causes of fraudulent activity
Familiarity with financial fraud (e.g., payment fraud, identity theft, account takeovers) and regulatory frameworks such as KYC and KYB
Experience with risk monitoring tools, CRM systems, fraud platforms (ex. Stripe Radar)
Preferred
You love to help Local Businesses Win
Benefits
Open and transparent culture
Life insurance, long and short-term disability coverage
Paid maternity and paternity leave
Fertility Benefits
Generous vacation time, plus three 4-day summer holiday weekends
Excellent medical, dental, and vision benefits
401k Plan
Bi-annual swag drops with cool Podium gear and apparel
A stellar HQ (Utah) gym with local professional coaches and classes offered
Onsite HQ (Utah) child care center, subsidized for employees
Company
Podium
Podium is a customer communication platform for businesses who interact with customers on a local level.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$422.65MKey Investors
Y Combinator Continuity FundIVPAlbum VC
2022-10-31Series Unknown
2021-11-15Series D· $201M
2020-04-07Series C· $125M
Leadership Team
Eric Rea
Co-founder & CEO
Dennis Steele
Co-Founder
Recent News
2025-11-25
2025-11-19
Company data provided by crunchbase