Western Alliance Bank · 5 days ago
CRM Administrator
Irvine, CA
Full-time
Onsite
Entry, Mid Level
2+ years expWestern Alliance Bank is a subsidiary of Western Alliance Bancorporation, focused on providing quality financial services. They are seeking a CRM Administrator to maintain data hygiene, reporting, and support users across Sales and Marketing departments while optimizing CRM performance and workflows.
BankingFinanceFinancial Services
Responsibilities
Provide quality user support while quickly and accurately resolving technical issues
Identify opportunities to optimize performance and improve user interface
Create and utilize reports to monitor data quality and data migrations
Ensure prime borrower experience by continuously assessing CRM workflows and distributions
Reliably accomplish given routine tasks such as sending out update reports and loading leads to the CRM
Develop, test, and manage integrations across partner systems within Velocify
Verify users have access to the right data by managing the platform security settings, access to apps, objects, records and fields
Write up effective change communications to CRM users when new features are introduced as well as be able to train to these changes in a simple and straightforward manner
Consistently document project specs and time management details in a project tracking tool
Design, document, build, test, and deploy enhancements to custom objects, page layouts, workflows, reports, views and dashboards
Qualification
Required
2+ years of related experience in CRM Administration, database management, information management or similar field
Some college or technical training required
Previous leadership experience required
Intermediate knowledge of residential mortgage industry in Correspondent and/or TPO space
Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Advanced expertise in designing and executing marketing strategies that deliver measurable growth, digital marketing, brand strategy, SEO, social media and integrated campaigns
Advanced analytical skills and experience using data to drive targeting and segmentation
Ability to manage multiple projects and deadlines independently, with attention to detail
Advanced speaking and writing communication skills
Benefits
Competitive salaries
An ownership stake in the company
Medical and dental insurance
Time off
A great 401k matching program
Tuition assistance program
An employee volunteer program
A wellness program
Company
Western Alliance Bank
Western Alliance Bank is a banking firm that offers commercial and business banking solutions.
Founded in 1994Phoenix, Arizona, USA
1001-5000 employees
H1B Sponsorship
Western Alliance Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (30)
2023 (49)
2022 (28)
2021 (13)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
$400M2025-11-19Post Ipo Debt· $400M
2005-06-30IPO
Leadership Team
Tim Boothe
Chief Operating Officer
Barbara Kennedy
CHRO, EVP
Recent News
Morningstar.com
2026-01-09
Company data provided by crunchbase