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ALCO Management, Inc. · 10 hours ago

Director of Learning and Development (Hybrid)

Memphis, TN

Full-time

Hybrid

Director/Executive

6+ years exp

ALCO Management, Inc. is seeking a Director of Learning and Development to lead the strategic design, delivery, and evaluation of training and professional development programs. This role focuses on empowering employees through learning initiatives that are data-informed and aligned with compliance requirements, while fostering a culture of continuous learning.

Property ManagementReal EstateResidential

Comp. & Benefits

Responsibilities

Lead the design and delivery of training programs that address HUD, LIHTC, Fair Housing, and other affordable housing compliance requirements

Partner with Compliance, Property Management, and Maintenance to ensure timely and accurate rollout of policy and regulatory training

Evaluate learning outcomes to ensure understanding, engagement, and application in the field

Identify and close training gaps through data-driven needs assessments and learning analytics

Develop engaging, inclusive, and accessible training programs using multiple modalities (virtual, e-learning, in-person, and microlearning)

Apply frameworks such as ADDIE, SAM, and the Kirkpatrick Model to design, implement, and evaluate learning solutions

Leverage analytics and feedback to continuously improve content and learner experience

Collaborate with senior leaders to build scalable onboarding and development programs for community and corporate roles

Lead and coach L&D staff, setting clear goals and development plans

Foster a collaborative, feedback-driven environment that supports innovation and growth

Partner with leaders to build managerial capability and promote ALCO’s leadership culture

Oversee the administration and optimization of learning systems (LMS) and technologies

Manage learning projects and reporting to ensure operational efficiency and accountability

Research and integrate innovative learning tools grounded in adult learning and cognitive science

Ensure all programs support long-term knowledge retention, performance, and organizational readiness

Maintain strong vendor and partnership relationships to enhance learning offerings

Represent ALCO at conferences and industry events as a learning leader

Perform other duties as assigned to support the goals of the Talent Division and the organization

Qualification

Instructional DesignLearning StrategyAffordable Housing ComplianceLeadership DevelopmentData-Driven Needs AssessmentDigital Learning PlatformsMicrosoft 365CoachingLearning Management SystemsFacilitation SkillsPresentation SkillsCommunication SkillsMentoringTeam Management

Required

Minimum 6 years of progressive experience in learning and development, ideally within affordable housing, property management, or a compliance-driven industry

Demonstrated success in designing and delivering training that translates regulations into accessible learning

Experience developing leaders and managing culture-building initiatives

Expertise in instructional design methodologies, adult learning theory, and digital learning platforms

Proven ability to coach, mentor, and manage high-performing teams

Ability to travel to ALCO communities as needed and maintain compliance with HUD eligibility standards

Preferred

Master's degree in Instructional Design, Adult Learning, Organizational Development, or a related field preferred. Relevant experience may substitute

Formal training or certification in instructional design or learning strategy (e.g., CPTD, ATD ID Certificate, IDOL Academy) preferred

Strong facilitation, presentation, and communication skills; proficiency in LMS and Microsoft 365 tools

Company

ALCO Management, Inc.

Specializing in developing, acquiring, and successfully managing conventional and government-assisted apartment communities throughout the southeastern United States.

Founded in 1974

Memphis, Tennessee, USA

201-500 employees