Strategic Education, Inc ยท 10 hours ago
Workforce Edge Lead Product Designer
United States
Full-time
Onsite
Mid, Senior Level
$116K/yr - $174K/yr
7+ years expStrategic Education, Inc is seeking a Lead Product Designer for their Workforce Edge platform, responsible for leading user experience and interface design. This role involves guiding the product lifecycle, establishing a design system, and collaborating with Product and Engineering teams to enhance user engagement and satisfaction.
Education
Responsibilities
Own the end-to-end user experience across key Workforce Edge workflows, including eligibility, marketplace browsing, requests, approvals, and administration
Own complex, cross-domain user experiences that span multiple products, workflows, and user types, requiring coordination across Product, Engineering, and business stakeholders
Define and evolve experience-level strategy for Workforce Edge, ensuring individual design decisions align with long-term product and platform direction
Lead the redesign of legacy, text-heavy interfaces into modern, intuitive, and accessible experiences
Lead and execute user interviews, usability testing, and journey mapping to identify pain points and opportunities in the current platform (e.g., policy comprehension, program selection)
Translate strategic goals into testable prototypes and concepts, facilitating validation with users and stakeholders to reduce product risk
Ensure all experiences are responsive and mobile-friendly, with explicit ownership of mobile usability and task completion for the majority of Workforce Edge users
Lead the evolution of the platform toward a mobile-first experience where appropriate, without compromising desktop workflows
Partner with Product Managers or other stakeholders to understand user needs, business goals, and constraints, and translate them into clear user flows, wireframes, and high-fidelity designs
Collaborate closely with Engineering throughout implementation to ensure design intent is accurately translated into production
Participate in discovery and solution exploration, presenting multiple design approaches and tradeoffs rather than a single prescribed solution
Establish, govern, and evolve a design system that defines reusable components, patterns, typography, spacing, and interaction states across both desktop and mobile experiences
Create design documentation and usage guidelines that support consistent implementation by Engineering
Improve design efficiency and consistency by reducing one-off patterns and ad hoc UI decisions
Advocate for user-centered design principles, accessibility standards, and clear visual hierarchy, with attention to readability and usability on smaller screens
Identify usability issues through feedback, observation, and iteration, and propose improvements grounded in user impact
Ensure experiences balance clarity, simplicity, and functional depth appropriate for enterprise users
Serve as the primary design partner to Product and Engineering leadership
Elevate design thinking across the organization by modeling strong UX practices and clear communication
Contribute to the long-term evolution of the Workforce Edge product experience as the platform scales
Coach, mentor, and review the work of other designers or contributors involved in UX work, providing structured feedback on research quality, interaction design, and usability outcomes
Establish design best practices and review mechanisms to ensure consistent quality across new features, refactors, and incremental enhancements
Qualification
Required
Strong expertise in product design, UX/UI design, and interaction design within SaaS or platform products
Proven ability to translate complex workflows into intuitive, user-friendly experiences
Experience designing responsive and mobile-friendly web applications
Proficiency with modern design tools (Figma) and design system creation
Ability to interpret qualitative research and quantitative analytics to inform design decisions and measure the impact of UX changes (e.g., conversion rates, support deflection)
Strong understanding of design collaboration with engineering teams and component-based development
Excellent communication skills, with the ability to articulate design decisions and tradeoffs to technical and non-technical stakeholders
Ability to work independently, manage ambiguity, and own design outcomes end to end
Strong attention to detail, visual hierarchy, and usability
Demonstrated ability to operate at a platform or ecosystem level, balancing near-term design execution with long-term experience strategy
Proven experience influencing senior stakeholders and guiding product and engineering decisions through design leadership rather than formal authority
7-8+ years of progressive experience as a Product Designer or UX/UI Designer, including ownership of complex, cross-functional product areas
Successful track record leading major product redesigns or feature launches that resulted in measurable improvements in user engagement, task completion, or operational efficiency
Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field
Preferred
Prior experience as the first or sole designer in a growing organization is highly desirable
Must be able to travel occasionally should a business need arise
Ability to work onsite in Corporate or Campus location (in a typical office environment) may be required based on role
If offsite or hybrid role, must have access to work in setting which enables meeting all requirements of the role (including privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location
Faculty and Federal Work Study roles require access to work in setting which enables meeting all requirements of the role (including computer, privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location
This role may require lifting, however reasonable accommodations will be provided in accordance with our ADA policies
Must be able to meet critical thinking and problem solving aspects aligned to job duties, as well as effectively communicating with co-workers
Must be able to work more than 40 hours per week when business needs warrant. Accommodations related to schedule may be considered
Able to access information using a computer
Other essential functions and marginal job functions are subject to modification
Company
Strategic Education, Inc
Strategic Education Inc. (NASDAQ: STRA) is dedicated to enabling economic mobility with education.
Founded in 2018Herndon, Virginia, USA
5001-10000 employees
H1B Sponsorship
Strategic Education, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (15)
2023 (12)
2022 (8)
2021 (10)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Daniel McCarthy
Chief Technology Officer, ETS
Recent News
2025-11-07
2025-10-02
Company data provided by crunchbase