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NEOGOV · 1 day ago

Vehicle Emissions Inspector (Public Service Representative 3)

Sherwood, OR

Full-time

Onsite

Entry, Mid Level

$3,626/mo - $4,941/mo

2+ years exp

The Oregon Department of Environmental Quality (DEQ) is seeking a Vehicle Emissions Inspector at its Sherwood Clean Air Station. This role involves using advanced technology to test vehicles for compliance with emissions standards and providing excellent customer service throughout the inspection process.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Directing and instructing vehicle drivers on test procedures

Entering accurate emission test data and verifying emission control information

Attaching test equipment to vehicle systems and conducting testing

Communicating test results to vehicle owners including information on how to resolve failed tests

Processing high volumes of paperwork and financial transactions accurately

Completing office duties as assigned including entering financial information into a spreadsheet and preparing bank deposits

Working at other station locations on short notice depending on business needs

Qualification

Customer serviceData entryVehicle emissions testingMonetary transactionsCommunication skillsRespect for diversityTeamwork

Required

Two years of experience in customer service

One year must have included the explanation of rules, regulations, and policies, and responsibility for dealing with unique or unusual situations

Preferred

Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values

Experience providing a high level of professional customer service and performing duties while working effectively with diverse and sometimes difficult clientele

Ability to communicate in a friendly, open, and respectful manner in person, over the telephone, and via email

Ability to work cooperatively and develop effective working relationships with diverse work groups and the general public

Experience with monetary transactions that included handling cash and making change, as well as processing debit/credit payments

Experience accurately entering data or retrieving information from a computer

Knowledge and/or experience in a vehicle emissions testing environment