DrugBank · 1 day ago
Sales Administrator
DrugBank is an Edmonton-based startup building the biopharma intelligence operating system that powers R&D, strategy, and portfolio teams worldwide. They are seeking a Sales Administrator who will be the first point of contact for potential customers, supporting the sales organization and helping to expand their reach in the biopharma and biotech sectors.
AnalyticsBiotechnologyHealth CarePharmaceutical
Responsibilities
Lead our academic license review and approvals process, connecting with researchers to understand their use case, the impact DrugBank can have on their research, and the intended outcomes
Build contact lists for our ICP through outbound efforts
Assist with conference preparation including developing contact lists, customer profiles, target networks, and any communications documentation required
Assist with event preparation such as scheduling coordination, packing and shipping event materials, working with printing companies to produce collateral, or similar
Support our sales team (Account Executives and Account Managers) with their administrative work such as updating files and notes, customer risk status, and sending follow ups materials
Learn and maintain a deep understanding of our intelligence OS, including our data foundations (drugs, diseases, targets, trials) and intelligence interface. Being an expert in our product offerings is integral to success in this role
Qualification
Required
You're legally able to work in Canada
You have a deep understanding of scientific knowledge, with a background in science and/or technical lab work
You have a keen interest in growing your sales career
You're a quick learner who is naturally curious, always seeking to continuously improve
You're service-oriented, customer-driven, and focused on providing the best experience for our leads
You've got high energy levels and are able to be resilient when doing challenging or monotonous work
You thrive in a high-volume, fast-paced environment and can 'flex with ambiguity' as we scale and adapt to new information
You're self-directed, detail-oriented, and extremely organized, with the ability to manage conflicting priorities in a work-from-home setting
You're a strong communicator, both verbal and written
You know how to take in complex information, and distill answers and next steps back effectively
You're not afraid to admit you don't know the answer, and you know how to navigate systems to find out the right answer
You are great at giving and receiving feedback
You understand that you contribute to a larger process, and your team relies on your efforts to succeed
Preferred
You've worked in a startup environment before
You have familiarity with CRM software (HubSpot), Google Sheets, and Zoom
You are actively involved in your local startup, sales, operations, or administrative support community - either through meetups, or networking
You love a great dad joke, sharing your unique hobbies, and giving back to your community
Benefits
Great benefits package
Generous time-off policies
Frequent company outings
Events and get-togethers
Company
DrugBank
DrugBank is a provider of drug information and insight generation tools that accelerate drug research and improve healthcare delivery.
Funding
Current Stage
Growth StageTotal Funding
$8.05MKey Investors
Prairies Economic Development CanadaBrightspark VenturesBoxOne Ventures
2023-08-25Grant· $0.71M
2022-04-11Seed· $7.12M
2020-07-15Seed· $0.09M
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