Apply on Employer Site

KDC Construction · 22 hours ago

IT Support Coordinator

Orange, CA

Full-time

Onsite

Entry, Mid Level

$29/hr - $38/hr

1+ years exp

KDC Construction is a leader in the construction industry focused on fostering a culture of personal and professional growth among its employees. The IT Support Coordinator will assist the IT Director and IT Manager with network administration, application support, and troubleshooting to meet the company's technological needs.

Building MaterialReal Estate

Responsibilities

Assists with developing the core company applications: CMiC, FieldPoint, Workday, and ADP

Executes hardware set-up and repairs for laptops, desktops, smartphones, phone systems, and printers

Assists with responding to and resolving IT tickets

Trains onboarding employees with basic workstation and phone processes

Configures and maintains servers, firewalls, access points, and service provider equipment

Creates management reports based on business requirements and standards

Tests and validates report data

Maintains and re-maps existing reports in the Company database

Modifies and maintains the report inventory

Assists with supporting efforts to maximize speed, bandwidth, data storage, firewall, security, and accessibility

Responsible for working safely, adhering to all aspects of our Health, Safety, and Environmental Program for self-protection and for protecting fellow co-workers, sub-contractors, the public, and the clients by supporting all Company safety efforts

Other duties as assigned

Qualification

Microsoft Software SuiteNetwork AdministrationTicketing Platform ExperienceReport WritingExcel ReportingInterpersonal SkillsAttention to DetailOrganizational SkillsTime ManagementCommunication Skills

Required

Expert in Microsoft Software Suite with proficiency in troubleshooting Windows

1 – 5 years' experience with Information Technology (“IT”) or equivalent

High school diploma or equivalent

Ability to convey IT solutions to non-technical users

Demonstrates experience with network administration, hardware/equipment management, and ticketing platform experience

Demonstrates experience with company applications with a strong understanding of data table relationships, report writing, and module functions

Technical experience with Excel reporting platforms

Demonstrates experience using report software

Demonstrates strong interpersonal, verbal, and written communication skills

Ability to multi-task, has strong attention to detail, organizational skills, and time management skills to ensure all established deadlines are achieved

Self-starter and able to work in a fast-paced, team-oriented environment

Has passion, energy, persistence, a positive attitude, and enthusiasm

Able to identify a need, remove barriers, and has the know-how to make things happen

Values diversity of ideas, opinions, and people

Has good common sense and applied logic

Must possess or be able to obtain an appropriate state driver's license before employment, along with a clean driving record and reliable transportation