Stanford Health Care Tri-Valley · 15 hours ago
Senior Clinical Systems Analyst - Epic Billing Systems
Stanford Health Care Tri-Valley is a leading academic medical center that emphasizes patient safety, innovation, and research excellence. The Sr. Clinical Systems Analyst will support the core functions of the Billing applications and ensure efficient revenue cycle operations while working independently on complex system issues and mentoring junior team members.
Health CareHospitalNon Profit
Responsibilities
Supports core functions of Stanford Health Care's Billing applications to enable cost-effective and efficient revenue cycle functions
Implement, administer, and support the Epic Resolute billing module along with other assigned systems under the minimal guidance of senior members of the team
Independently address issues and design decisions of moderate to high complexity with little or no supervision
Deliver clear communication and documentation of complex concepts and issues related to applications, interfaces, data structures, and workflows across the organization
Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required
Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests
Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk
Implement changes using documented procedures that are compliant with department’s policies and procedures
Work with and mentor junior staff members to document workflows
Act as a technology subject matter expert and clearly communicate technical concepts in business terms between and across the different groups while influencing outcomes
Perform a major role in complex software upgrade initiatives
Lead small to medium complexity new software installations and enhancement requests
Maintain up-to-date project documents for all initiatives that include technical details, user expectations, project goals, work effort, accountability, and deliverables
Continually identity opportunities for functional and stability improvement in applications
Identify system optimization and enhancements and collaborate with vendors and other ITS analysts in order to design and implement effective solutions
Anticipate and resolve system problems
Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex and/or controversial matters, including pros, cons, risks, benefits, costs, and unintended consequences
Participate in and frequently facilitate/organize team and cross-team meetings and maintain appropriate meeting records
Qualification
Required
Bachelor's Degree Bachelor's degree in Information Technology, Computer Science, Business Administration, Management Systems, Electronics Technology, Computer Engineering, Health Information Management or a directly-related field from an accredited college or university. Must obtain Epic certification in relevant module(s) within 3 months of employment date Required
5 or more years of progressively responsible and directly related work experience Required
Previous Epic Resolute Certification (or willingness to obtain)
Prior experience in supporting of Epic modules, ancillary systems, and health system operations
Preferred
Prefer experience with 2 major Epic upgrades or implementations
Benefits
Paid time off
Parental leave
403(b) matching
Tuition reimbursement
Health and dental coverage
Paid holidays
Disability benefits
Pet insurance
Company
Stanford Health Care Tri-Valley
STANFORD HEALTH CARE TRI-VALLEY Stanford Health Care Tri-Valley (formerly ValleyCare) provides high-quality care rooted in science and compassion to support the health and well-being of its community in the East Bay and beyond.