The Mom Project · 20 hours ago
Software Quality Assurance Field Technician (Atlanta, GA)
Atlanta, GA
Contract
Onsite
Mid Level
3+ years expThe Mom Project is seeking a Software Quality Assurance Field Technician to support a multinational beverage corporation. This role involves investigating and triaging field issues, collaborating with various teams to ensure high software and dispenser quality, and developing expertise in software functionality.
Career PlanningCommunitiesHuman ResourcesMarketplaceRecruitingWomen's
Responsibilities
Work closely with customers, software development teams, hardware teams, and product owners to investigate and triage field issues
Reproduce issues in a lab environment to validate defects and isolate causes
Identify defect patterns and document testing results to maintain high software and dispenser quality
Partner with customers and operations teams to analyze and evaluate field issues
Analyze logs and stack traces to support defect debugging efforts
Collaborate with software and hardware engineering teams to identify the root cause of field defects
Support software release testing to understand and validate new dispenser features and functionality
Provide support for innovation projects and engineering prototypes
Develop subject matter expertise in the software and dispenser functionality
Qualification
Required
Computer Science degree or equivalent engineering degree with 3 years of industry experience
Excellent knowledge of the software development lifecycle, testing methodologies, and testing tools
Ability to triage problems, prioritize accordingly, and propose resolutions
Ability to work independently, raise issues, and take corrective action
Detail-oriented, analytical, and creative thinker with a passion for quality processes
Fluent in software QA metrics, operations, and statistics
Strong interpersonal communication skills
Field experience in troubleshooting issues and communicating with clients and customers
Ability to design and execute issue reproduction scenarios
Strong working knowledge of Linux, shell scripting, and Unix command line tools
Strong working knowledge of Java and at least one other programming language
Ability to use backend communication protocols such as APIs and web services
Knowledge of version control systems such as Git or similar tools
Experience working in a mixed software and hardware environment
Willingness to travel to the metro area (25%)
Benefits
Medical
Dental
Vision
401k
Company
The Mom Project
The Mom Project is a digital talent marketplace helping women remain active in the workforce.
51-200 employees
H1B Sponsorship
The Mom Project has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Growth StageTotal Funding
$115.6MKey Investors
Leeds Illuminate7GC & CoAtlanta Seed Company
2021-10-06Series C· $80M
2020-07-01Series B· $25M
2018-12-17Series A· $8M
Leadership Team
Allison Robinson
Founder
Recent News
Company data provided by crunchbase