Bank OZK · 15 hours ago
Document Control Analyst
Bank OZK is a nationally recognized leader in financial services with over 120 years of experience. The Document Control Analyst role involves providing technical support and administration for the bank's enterprise content management systems, ensuring optimal functionality and user satisfaction.
BankingFinanceFinancial Services
Responsibilities
Troubleshoots and tests ECM imaging and document workflow technology platforms while maintaining the Bank’s documented security policies to ensure maximum availability
Assists with the maintenance, testing, and troubleshooting of all ECM systems and documents workflow applications, including application servers, database servers, and hardware
Consults with users to determine hardware, software or system functional needs or solutions
Assists with coordinating testing scripts for ECM vendors and other business units, as necessary
Escalates complex issues to senior analysts, as needed
Performs other duties as assigned
Qualification
Required
Bachelor's degree in computer science, Information Management, or in related “STEM” field; OR high school diploma and 2+ years of work experience in document control or related administrative or technical support role, or commensurate work experience, required
Basic knowledge of relevant windows server/application technology or enterprise software content management application administration
Ability to support, test, and identify basic or general hardware and software problems in virtualized Windows Server/Windows PC environment
Ability to build and maintain professional working relationships with team members, managers, and vendors
Ability to learn and apply technical standards and best practices related to document and information handling
Ability to communicate effectively, both verbally and in writing
Ability to prioritize work effectively and work under close supervision
Ability to manage multiple tasks with exacting deadlines in a fast-paced environment
Ability to demonstrate excellent and effective customer service skills
Ability to maintain confidentiality
Ability to demonstrate organization, critical thinking, analytical, and problem-solving skills
Ability to work effectively and demonstrate flexibility in a continually changing environment
Maintains a flexible schedule and participates in on-call rotation
Skill in using computer and Microsoft Office, including Word, Excel, PowerPoint, and Outlook
Preferred
1+ year of work experience in an enterprise server environment analyzing, administering, and troubleshooting virtualized Windows servers and imaging and documenting workflow applications, preferred
Certification in Microsoft (MCSA, MCSE), CompTIA Server+, VMWare VCP, and/or related technical certification, preferred
Benefits
Generous PTO
401(k) matching
Health, dental, vision (and pet!) insurance
Special perks and discounts
Company
Bank OZK
Bank OZK provides banking services including savings account, loans, debit, and agricultural lending.
H1B Sponsorship
Bank OZK has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (13)
2023 (10)
2022 (21)
2021 (14)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-07-17IPO
Recent News
2026-01-09
2026-01-07
2026-01-07
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